Intermediate Technical Account Manager

bees· TECH - Technical Customer Success
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📍 São Paulo, São Paulo, Brazil

About this role

About BEES 

Join us to build the future of B2B commerce! 

BEES is AB InBev’s B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely. 
At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow. 

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference! 

Mission:

Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform. Act as the bridge between customer business needs and BEES Product, Engineering, and Support teams to deliver measurable business value and an exceptional customer experience.
 
We are currently implementing BEES solutions across partner companies and are looking for an Intermediate Technical Account Manager to lead technical initiatives, strengthen partner relationships, and oversee the implementation of our products.

Key Responsibilities: 

 

  1. Ensure the right products and services are delivered to partners on time and according to agreed requirements.
  2. Provide technical support to Key Account Managers (KAMs) and partners, engaging internal teams whenever needed.
  3. Troubleshoot technical issues related to BEES products and address partner concerns to maintain strong relationships and trust.
  4. Monitor product performance and ensure partners are using the most up-to-date versions, tools, and solutions available.
  5. Develop and maintain technology implementation timelines, priorities, and roadmaps.
  6. Manage implementation projects end-to-end, coordinating deliverables, inputs, and activities across internal and external teams to ensure commercially agreed timelines are met.

Qualifications & Experience:

 

  • Strong problem-solving skills
  • Customer-centric mindset
  • Negotiation skills
  • Project management skills
  • Proven experience working with SaaS platforms, APIs, integrations, and enterprise software solutions.
  • Strong communication and presentation skills, including the ability to engage and influence executive-level stakeholders.
  • Analytical and results-oriented mindset with strong problem-solving and stakeholder management capabilities.
  • Experience with ERP systems, enterprise architectures, or complex integration ecosystems is considered a plus.
 

Core Competencies:

  • Strategic Thinking.
  • Stakeholder Management.
  • Influence & Negotiation.
  • Customer Success Mindset.
  • Consultative Communication.
  • Problem Solving.
  • Business Acumen.
  • Results Orientation.

Languages:

  • Intermediate English.
  • Intermediate Spanish.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Frequently Asked Questions

Is the salary disclosed for the Intermediate Technical Account Manager position at bees?
The salary for this Intermediate Technical Account Manager role at bees is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intermediate Technical Account Manager position at bees located?
This Intermediate Technical Account Manager role at bees is based in São Paulo, São Paulo, Brazil. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Intermediate Technical Account Manager at bees belong to?
This Intermediate Technical Account Manager position is part of the TECH - Technical Customer Success department at bees. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intermediate Technical Account Manager position at bees?
Click the "Apply Now" button on this page. You will be redirected to bees's official application portal hosted on greenhouse where you can submit your application directly.
When was the Intermediate Technical Account Manager job at bees posted?
This Intermediate Technical Account Manager position at bees was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Intermediate Technical Account Manager
bees
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You'll be redirected to bees's official application page on Greenhouse.