Intern

adda247· Customer Support
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📍 Lucknow, UP, IndiaFULL TIME💰 INR 10K–60K

About this role

Job Title: Customer Support Intern

Designation: Customer Support Intern
Department: Customer Experience
BU: Service Excellence
Location: Lucknow
Internship Duration: 3 Months
Stipend: ₹5,000 per month

About Adda247

Started in 2016, Adda247 is India's largest EdTech platform, catering to more than 40 million users annually. The Adda247 App is ranked the #1 Android App in terms of usage among all Education Apps in India, as per the latest Similarweb rankings.
Adda247 houses multiple platforms, including the Adda247 mobile app, Adda247 YouTube channels, Bankersadda, SSCAdda, TeachersAdda, and Career Power. With more than 1 million daily video views, 0.5 million daily active users on the app, and 2.5 million daily active users on the web, Adda247 is one of India's largest and fastest-growing education technology platforms.
Visit our website: www.adda247.com
Follow us on LinkedIn: www.linkedin.com/company/adda247/

Why Join Us?

Here is your chance to join a young, energetic, and dynamic team with a vision to transform the education space in India. This internship will provide you with hands-on experience in customer support, communication, problem-solving, and customer relationship management in a fast-paced EdTech environment.

Requirements

  • Any Graduate pursuing / Post Graduate pursuing.
  • Freshers and candidates with 0–1 year of experience are welcome.
  • Fluent English communication skills are mandatory.
  • Good verbal and written communication skills.
  • Strong interpersonal and customer-handling skills.
  • Positive attitude and willingness to learn.


Key Learning

  • Gain hands-on experience in handling customer queries through calls, emails, and chat.
  • Develop strong communication and interpersonal skills while interacting with customers.
  • Learn how to understand customer concerns and provide appropriate solutions.
  • Gain practical knowledge of customer support processes and service guidelines.
  • Learn to use CRM systems to record and manage customer interactions.
  • Develop problem-solving and conflict-resolution skills.
  • Understand the importance of customer satisfaction and delivering a positive customer experience.
  • Learn to work with internal teams to resolve customer issues effectively.
  • Gain exposure to performance metrics and target-driven work environments.
  • Develop teamwork, time management, and professional workplace skills.
  • Improve product knowledge and learn how to effectively communicate product information to customers.

Frequently Asked Questions

What is the salary for the Intern role at adda247?
The listed salary for this Intern position at adda247 is INR 10K–60K. This is an FULL TIME role.
Where is the Intern position at adda247 located?
This Intern role at adda247 is based in Lucknow, UP, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern role at adda247 full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Intern role in the Customer Support department at adda247.
Which team or department does the Intern at adda247 belong to?
This Intern position is part of the Customer Support department at adda247. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intern position at adda247?
Click the "Apply Now" button on this page. You will be redirected to adda247's official application portal hosted on keka where you can submit your application directly.
When was the Intern job at adda247 posted?
This Intern position at adda247 was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern
adda247 · 💰 INR 10K–60K
Apply for this role ↗

You'll be redirected to adda247's official application page on keka.