About this role

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As an Intern - Payments and Acceptance  you will play a crucial role in maintaining

  • Operational continuity and driving performance oversight for the Instashop platform. Supporting core daily workflows across payment reconciliation and performance tracking, you will directly safeguard data quality, optimize key metrics, and mitigate critical business risks.

  • Payment Reconciliation & Oversight: Execute daily manual oversight to reconcile payment data, ensuring data accuracy and integrity across SFTP reports.

  • Payment Launch Testing: Participate in testing, validation, and quality control during new payment method launches to prevent financial discrepancies, unpaid settlements, and system bugs.

  • Performance Management & KPI Monitoring: Monitor and track core platform metrics,including Cost Per Order (CPO), Acceptance Rate, Success Rate, Decline Rate, and status mismatches between PSPs and the backend.

  • Discrepancy & Bug Identification: Proactively identify system anomalies, status mismatches,or technical glitches, escalating and resolving operational risks before they impact platform performance.

  • Workflow Execution: Manage manual operational workflows and constrained access points to maintain single-point reliability and operational stability.

  • Cross-Functional Alignment: Collaborate closely with internal operations, finance, and product teams to uphold platform health and service levels.

 

Qualifications

  • Analytical Skills: Strong numerical and analytical capabilities, with solid proficiency in data handling tools (Excel, Google Sheets).

  • High Attention to Detail: Meticulous approach to data verification, manual report reconciliation, and system testing.

  • Technical & Process Adaptability: Quick learner with the ability to understand payment gateway systems (PSP), backend statuses, and SFTP data flows.

  • Problem-Solving & Ownership: Proactive, self-motivated mindset with a strong sense of ownership to drive daily task execution with minimal oversight.

  • Communication: Good written and verbal communication skills in English. Arabic is a plus

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Intern position at deliveryhero?
The salary for this Intern role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intern position at deliveryhero located?
This Intern role at deliveryhero is based in ae, Dubai, Dubai, , United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern role at deliveryhero full-time or part-time?
This is listed as a Intern position. It is posted as a Intern role at deliveryhero.
How do I apply for the Intern position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Intern job at deliveryhero posted?
This Intern position at deliveryhero was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern
deliveryhero
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