IT Onsite Support (London, Part-time)
D-ploy· BNT
About this role
D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.
We are proud to offer our customers innovative and superior services and solutions. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to the success and value of their business.
We are looking for committed, flexible, and solution-oriented individuals who would like to be part of a dynamically growing and international organization. We focus on creating value where IT matters. Join us!
Aufgabenbereich
- First- and second-level support for internal users
- Analysis, prioritization, and sustainable resolution of IT incidents and service requests
- Processing and maintenance of tickets in the ticketing system according to ITIL-oriented processes
- Setup, configuration, and maintenance of workstations (hardware and software)
- Installation, configuration, and administration of end devices (clients, peripherals, mobile devices)
- Installation, configuration, and maintenance of standard software and specialized applications
- Execution of software rollouts, updates, and patches
- Collaboration with product management, development, and other departments
- Creation of reports, documentation, and knowledge base articles
- Completed IT training or a comparable qualification
- 2–3 years of professional experience in IT support, service desk, or a comparable OSS environment
- Strong knowledge in analyzing and resolving user and system issues
- Structured, solution-oriented, and independent working style
- Good technical and organizational understanding
- Service-oriented, friendly, and professional demeanor when dealing with users
- Clear and effective communication of solutions to customers and colleagues
- Ability to handle multiple tasks simultaneously and set priorities with a customer-focused approach
- Team player with experience working in international, multicultural teams
- Fluent English, both written and spoken
- Candidates must provide a criminal record certificate (not older than three months).
- Wide range of activities, tasks, and projects
- Vouchers (birthday voucher, wedding and newborn gifts)
- Fishing for Friends program – our employee referral program
- Opportunities for professional development and career advancement
- Friendly and international work environment
- Company-sponsored events
Is IT in your DNA?
Frequently Asked Questions
Is the salary disclosed for the IT Onsite Support (London, Part-time) position at D-ploy?
The salary for this IT Onsite Support (London, Part-time) role at D-ploy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Onsite Support (London, Part-time) position at D-ploy located?
This IT Onsite Support (London, Part-time) role at D-ploy is based in London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Onsite Support (London, Part-time) role at D-ploy full-time or part-time?
This is listed as a Full time position. It is posted as a IT Onsite Support (London, Part-time) role in the BNT department at D-ploy.
Which team or department does the IT Onsite Support (London, Part-time) at D-ploy belong to?
This IT Onsite Support (London, Part-time) position is part of the BNT department at D-ploy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Onsite Support (London, Part-time) position at D-ploy?
Click the "Apply Now" button on this page. You will be redirected to D-ploy's official application portal hosted on workable where you can submit your application directly.
When was the IT Onsite Support (London, Part-time) job at D-ploy posted?
This IT Onsite Support (London, Part-time) position at D-ploy was posted on Apr 20, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Onsite Support (London, Part-time)
D-ploy
You'll be redirected to D-ploy's official application page on workable.