IT Operations Lead
hadrian-automation
IT Operations Lead
ECS | Enterprise Change Specialists· Other IT
About this role
Job Summary:
The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with experience in enterprise-level IT environments, cloud operations, and compliance frameworks, especially in the travel or airline industry, are highly preferred.
The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with experience in enterprise-level IT environments, cloud operations, and compliance frameworks, especially in the travel or airline industry, are highly preferred.
Must Have Skills (Mandatory)
- Expertise in Microsoft technologies and applications.
- Knowledge of IT infrastructure, applications, and compliance frameworks (ITIL, ISO, etc.).
- Proficiency in high-availability networks, disaster recovery architectures, and cloud operations (AWS or Azure).
- Technical support for hardware, software, and network issues.
- IT project planning and execution experience.
- Proficiency in Microsoft Office 365, Azure, virtualization, and Unified Communication platforms.
- Expertise in firewalls, managed switches, web application firewalls, FTP, SFTP, LAN/WAN, and communication protocols.
- ITIL Foundations V3 Certified with a solid release management process knowledge.
- Proven expertise in IT infrastructure, architecture, applications development, and network operations.
- Experience in a production 24/7 high-availability enterprise environment managing mission-critical systems (ERP, CRM, Travel Reservation Systems).
Good-to-have Skills (Optional)
- Experience in the travel or airline industry.
- Strong understanding of backup, recovery, and data retention planning.
- Proficiency in MS Office tools (Visio, Outlook, Word, Excel, PowerPoint).
- Experienced in maintaining compliant operations and ensuring successful internal and external audits.
Qualifications & Experience
Education:
- Bachelor’s degree in Computer Science, Computer Engineering, Business, or a related field.
- Cloud certification (AWS or Azure) preferred.
Experience:
- 6+ years in IT operations.
- 3+ years in a production 24/7 high-availability enterprise environment.
- Extensive experience in infrastructure and operations design, deployment, and server/network management.
- 2+ years with high-availability networks and disaster recovery architectures.
Additional Requirements:
- Candidates must have a car and a valid driving license.
- Location: Abu Dhabi and Dubai.
Frequently Asked Questions
Is the salary disclosed for the IT Operations Lead position at ECS | Enterprise Change Specialists?
The salary for this IT Operations Lead role at ECS | Enterprise Change Specialists is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Operations Lead position at ECS | Enterprise Change Specialists located?
This IT Operations Lead role at ECS | Enterprise Change Specialists is based in Hyderabad, Telangana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Operations Lead role at ECS | Enterprise Change Specialists full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Operations Lead role in the Other IT department at ECS | Enterprise Change Specialists.
Which team or department does the IT Operations Lead at ECS | Enterprise Change Specialists belong to?
This IT Operations Lead position is part of the Other IT department at ECS | Enterprise Change Specialists. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Operations Lead position at ECS | Enterprise Change Specialists?
Click the "Apply Now" button on this page. You will be redirected to ECS | Enterprise Change Specialists's official application portal hosted on freshteam where you can submit your application directly.
When was the IT Operations Lead job at ECS | Enterprise Change Specialists posted?
This IT Operations Lead position at ECS | Enterprise Change Specialists was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Operations Lead
ECS | Enterprise Change Specialists
You'll be redirected to ECS | Enterprise Change Specialists's official application page on freshteam.