IT Service Technician

At Flynn, it's not just a job, it's a career Flynn Group of Companies, North America’s leading building envelope contractor, is looking for an IT Service Technician to join our team in our Mississauga office, reporting to the Helpdesk Manager.   The primarily focus of this role will be on handling day today end user tickets and user queries, end user computing hardware and application management and troubleshooting (Including mobile device, printers, and computers). The role will require a mix of technical, strong communication, and customer service skills.  We are a collaborative and innovative team of high performing individuals working together to provide technology service and support to our internal customers while maintaining a high level of quality and customer experience. We stand proudly for our people and support their success through career development and advancement.  What we offer: Funded training and development program   Subsidized in-house cafeteria and gym    Dental and supplemental medical plan   RRSP contributions   Employee and Family Assistance Program   Free parking and EV Charging facility    Family Events and Flynn Fest   Sports Sponsorship Program   Rogers Preferred Program   Perkopolis Retailer Discounts     A Day in the Life: Provide first- and second-level technical support to Flynn offices through phone, email, and ticketing systems, ensuring prompt response and resolution of incidents and service requests.