IT Specialist

brainstation· Operations
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📍 New York💰 USD 60K–80K

About this role

About the Role

As an IT Specialist you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Specialists that have 1-2 years of experience. 

Responsibilities 

  • Maintain hardware inventory and manage device repairs 
  • Manage IT tickets in a timely manner to meet SLAs 
  • Research new technology and tools and share those findings with the team
  • Communicate clearly and effectively with all members of our team 

Successful candidates will have 

  • Google Workspace admin experience. 
  • Ubiquiti/Meraki hardware and software experience is an asset 
  • WiFi and Networking experience is an asset
  • IT System Administrator technical degree/background is an asset 
  • Experience with tools such as JIRA, Confluence 
  • Experience with the following platforms: MacOS, iOS, Android. 
  • Experience with Kandji or other MDM platform 
  • Experience with SoC2/IT Audit processes an asset

Perks and Benefits 

  • Comprehensive Health & Wellness Benefits Package
  • Socials, Outings & Retreats
  • Retirement Planning
  • Parental Leave Program
  • Culture of Learning & Development
  • Service Recognition Programs

About BrainStation

BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world.

Bonus: Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $60,000 to $80,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data. 

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Frequently Asked Questions

What is the salary for the IT Specialist role at brainstation?
The listed salary for this IT Specialist position at brainstation is USD 60K–80K. This is an full-time role.
Where is the IT Specialist position at brainstation located?
This IT Specialist role at brainstation is based in New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Specialist at brainstation belong to?
This IT Specialist position is part of the Operations department at brainstation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Specialist position at brainstation?
Click the "Apply Now" button on this page. You will be redirected to brainstation's official application portal hosted on greenhouse where you can submit your application directly.
When was the IT Specialist job at brainstation posted?
This IT Specialist position at brainstation was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Specialist
brainstation · 💰 USD 60K–80K
Apply for this role ↗

You'll be redirected to brainstation's official application page on Greenhouse.