Director of Social Media
pixiandpop
IT Support Assistant
pixiandpop· IT
About this role
IT Support Assistant
On-site: Central London, UK (5 days in office)
About Pixi
Pixi was created in 1999 and launched from our flagship boutique in Soho, London. Since then, Pixi has built a loyal worldwide following through skincare-first beauty products that enhance natural radiance. Founded by Petra Strand, Pixi combines innovative formulations with botanicals and beneficial ingredients designed for real women with busy lifestyles. Our philosophy has always been simple: create multitasking, effortless beauty products that help women look like themselves—only better.
The Role
We are looking for an organised, proactive and detail-oriented IT Support Assistant to join the IT department, based in our London office.
Hours of Work
This is a full-time role based in our office located in Central London.
Key Responsibilities
- IT support for both software and hardware used by the Company in all its areas of business (e.g. office, stores, events, etc.).
- Training users on the software and hardware used.
- Development and maintenance of training manuals, FAQs and How-Tos.
- Setting up new starters with software, hardware and Microsoft accounts.
- Ongoing Microsoft 365 administration of areas in line with competency, experience and trust.
- Basic networking tasks such as cabling, connectivity and CCTV.
- Research IT solutions to various business challenges including the potential use of AI where appropriate.
- Development and expansion of database and Excel driven business systems including any required data manipulations.
- Any other non-IT tasks, as and when required by the Company.
- All other responsibilities as assigned.
Skills & Experience
- Prior experience as an IT assistant or similar role.
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Excellent communication skills.
- Comfortable working in a fast-paced environment with changing priorities.
- Calm under pressure with a proactive, solutions-focused mindset.
- Highly organised, self-motivated and ability to work with a structured approval process.
Frequently Asked Questions
Is the salary disclosed for the IT Support Assistant position at pixiandpop?
The salary for this IT Support Assistant role at pixiandpop is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Assistant position at pixiandpop located?
This IT Support Assistant role at pixiandpop is based in London, London, City of, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Assistant role at pixiandpop full-time or part-time?
This is listed as a Full Time position. It is posted as a IT Support Assistant role in the IT department at pixiandpop.
Which team or department does the IT Support Assistant at pixiandpop belong to?
This IT Support Assistant position is part of the IT department at pixiandpop. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Assistant position at pixiandpop?
Click the "Apply Now" button on this page. You will be redirected to pixiandpop's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT Support Assistant job at pixiandpop posted?
This IT Support Assistant position at pixiandpop was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Assistant
pixiandpop
You'll be redirected to pixiandpop's official application page on bamboohr.