Director of Commercial Marketing
mendaerainc
IT Support Generalist (Part Time)
mendaerainc· General & Administrative
About this role
About Mendaera, Inc.
Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care.
About the Opportunity
The IT Support Generalist position provides a critical role by ensuring smooth operations for all the Company. This includes, but is not limited to, providing local Technical Support Services to end users. The position will manage service requests and incident processing for end-user issues. This is an on-site position, working in our office in San Mateo.
The hourly salary range for this position is $25 - $35 per hour for 20-25 hours a week
Responsibilities And Duties
• Provide timely and effective technical support to employees, resolving hardware and software issues, and ensuring minimal disruption to their work.
• Create and maintain detailed documentation of processes, procedures, and IT assets.
• Support AV and conference room technology setup and troubleshooting.
• Help keep users and company resources in line with company policies and industry best practices
• Support AV and conference room technology setup and troubleshooting.
• Install, modify, and repair computer hardware and software
• Assist with basic networking tasks such as port patching and troubleshooting network connectivity.
• Order and install computer peripherals for users
• Schedule upgrades and maintenance as needed.
• Transport IT/Facilities equipment between buildings.
• Assist with facilities tasks as needed
Requirements
- Experience in IT technical support and administration for Windows and MacOS is helpful
- Diagnostic and problem-solving skills
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to use asset management software and tools.
- Ability to work independently and as part of a team.
- Understanding of Windows and/or MacOS operating systems
- Familiarity with Linux is a plus.
- Must be able to lift equipment up to 50 lbs and set up desks, ensuring all equipment is properly installed and operational for new hires.
Location: San Mateo, CA
Compensation: The hourly salary range for this position is $25 - $35 per hour for 20-25 hours a week
Frequently Asked Questions
What is the salary for the IT Support Generalist (Part Time) role at mendaerainc?
The listed salary for this IT Support Generalist (Part Time) position at mendaerainc is USD 25–35. This is an full-time role.
Where is the IT Support Generalist (Part Time) position at mendaerainc located?
This IT Support Generalist (Part Time) role at mendaerainc is based in San Mateo, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Support Generalist (Part Time) at mendaerainc belong to?
This IT Support Generalist (Part Time) position is part of the General & Administrative department at mendaerainc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Generalist (Part Time) position at mendaerainc?
Click the "Apply Now" button on this page. You will be redirected to mendaerainc's official application portal hosted on greenhouse where you can submit your application directly.
When was the IT Support Generalist (Part Time) job at mendaerainc posted?
This IT Support Generalist (Part Time) position at mendaerainc was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Generalist (Part Time)
mendaerainc · 💰 USD 25–35
You'll be redirected to mendaerainc's official application page on Greenhouse.