IT Support Specialist
anavationllc
IT Support Specialist
ECS | Enterprise Change Specialists· Other IT
About this role
Job Summary
We are looking for an experienced IT Support Technician to join our team. The role involves providing comprehensive IT support across multiple company locations, including remote offices. The candidate will manage IT operations, including desktop, network, and server support, along with backup management and troubleshooting technical issues. This position requires on-call availability for after-hours support and may involve travel between company locations.
Must Have Skillsets (Mandatory)
- Technical Expertise: Proficient in computer hardware, operating systems, software, and networking.
- IT Support Experience: Proven experience in IT support roles, diagnosing and resolving technical issues.
- Desktop & Network Support: Ability to support and maintain laptops, desktops, printers, scanners, and basic networking functions.
- System Maintenance: Experience with setting up and configuring laptops/desktops, applying security patches, antivirus installation, and troubleshooting hardware issues.
- Backup & Recovery: Skilled in managing backups, tape rotation, and Exchange server mailbox maintenance, including archiving.
- User Management: Setting up new users and disabling expired accounts as per HR requirements.
- Problem Solving: Ability to provide step-by-step troubleshooting instructions to users and handle remote support effectively.
Good to Have Skillsets (Optional)
- MAC Support: Experience providing support for MAC PCs and other office IT equipment.
- Networking Skills: Familiarity with creating network cables (Cat 6), patching of networks, and IP phones.
- Project Experience: Experience with small- to medium-sized IT projects.
- Ticketing Systems: Experience with raising and following up on tickets within SLA guidelines.
Qualifications and Experience
- Education: Bachelor’s degree in IT or a related field.
- Experience: 3+ years of IT support experience, including hardware, software, and networking.
- Availability: Ready to travel between locations and provide on-call support outside of normal working hours.
Frequently Asked Questions
Is the salary disclosed for the IT Support Specialist position at ECS | Enterprise Change Specialists?
The salary for this IT Support Specialist role at ECS | Enterprise Change Specialists is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Specialist position at ECS | Enterprise Change Specialists located?
This IT Support Specialist role at ECS | Enterprise Change Specialists is based in Hyderabad, Telangana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Specialist role at ECS | Enterprise Change Specialists full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Support Specialist role in the Other IT department at ECS | Enterprise Change Specialists.
Which team or department does the IT Support Specialist at ECS | Enterprise Change Specialists belong to?
This IT Support Specialist position is part of the Other IT department at ECS | Enterprise Change Specialists. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Specialist position at ECS | Enterprise Change Specialists?
Click the "Apply Now" button on this page. You will be redirected to ECS | Enterprise Change Specialists's official application portal hosted on freshteam where you can submit your application directly.
When was the IT Support Specialist job at ECS | Enterprise Change Specialists posted?
This IT Support Specialist position at ECS | Enterprise Change Specialists was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Specialist
ECS | Enterprise Change Specialists
You'll be redirected to ECS | Enterprise Change Specialists's official application page on freshteam.