IT support technician

stickermule· Administration
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📍 Albany, NYFullTime💰 USD 26–28

About this role

About Sticker Mule

Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a  globally distributed team who cares deeply about delivering a great customer experience at the highest standards. Our team operates from 17 countries, and we're always looking for more exceptional team members.

See more about our teams here

Job description

The onsite position reports to our IT Manager, supports our onsite and offsite employees, and maintains hardware and software, including Apple Products, Windows PCs, servers, networking equipment, and computer-driven manufacturing equipment.

Work performed

  1. Performs setup of new hire user accounts and deactivations.

  2. Provides end-user support onsite for remote employees.

  3. Installs, troubleshoots and maintains new IT equipment, including Mac/PC/Chromebook devices and peripheral devices related to factory infrastructure.

  4. Records, updates, and escalates requests using the Asana task system. 

  5. Assists with the installation and maintenance of computer-driven manufacturing equipment. 

  6. Other duties as requested to support our manufacturing and remote departments.

Requirements

  1. Associate's degree in information systems and/or IT certifications (Cisco, Microsoft, and Google) in information systems or equivalent work background.

  2. 1-3 Years of IT experience.

  3. Strong understanding of computer support methodologies and troubleshooting.

  4. Strong experience with VMWare, Mac OS, Chrome OS, Windows 10/11, Linux, and Windows Server products.

  5. Solid understanding of TCP/IP, DNS, DHCP, Wired and Wireless networking.

  6. Experience with Google Workspace and supporting SaaS-based software applications.

  7. Experience with computer-driven manufacturing equipment

Compensation

  1. $25.75-$27.50 based on experience

  2. 401k plan with 4% employer match

  3. Health & dental insurance

  4. Four weeks paid vacation

  5. Signing bonus

Frequently Asked Questions

What is the salary for the IT support technician role at stickermule?
The listed salary for this IT support technician position at stickermule is USD 26–28. This is an FullTime role.
Where is the IT support technician position at stickermule located?
This IT support technician role at stickermule is based in Albany, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT support technician role at stickermule full-time or part-time?
This is listed as a FullTime position. It is posted as a IT support technician role in the Administration department at stickermule.
Which team or department does the IT support technician at stickermule belong to?
This IT support technician position is part of the Administration department at stickermule. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT support technician position at stickermule?
Click the "Apply Now" button on this page. You will be redirected to stickermule's official application portal hosted on ashby where you can submit your application directly.
When was the IT support technician job at stickermule posted?
This IT support technician position at stickermule was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
IT support technician
stickermule · 💰 USD 26–28
Apply for this role ↗

You'll be redirected to stickermule's official application page on Ashby ATS.