IT Technical Support Specialist

playtechยท Information Technology
Apply Now โ†—
๐Ÿ“ lv๐Ÿ“ Riga๐Ÿ“ Riga, , LatviaFull time

About this role

Company Description

Playtech Live Latvia (SIA "Euro Live Technologies"), a subsidiary of the world's largest online gaming software developer Playtech, is a leader in providing live gaming services to the world's leading gaming operators.
Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.

Job Description

  • To be main contact point of contact for any technical issues;
  • Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS and Linux;
  • Installation of professional studio equipment: cameras, lighting and audio;
  • Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.;
  • Full Windows OS setup, including drivers, BIOS and other related software;
  • 24/7 monitoring of healthy functioning of all systems.

Qualifications

  • Previous proven experience in the delivery of IT support services;
  • Outstanding customer service skills with a positive outlook;
  • Good English knowledge (at least B2 level); Our company operates in an international environment, so knowledge of the English language is essential for effective cooperation with colleagues and successful performance of work tasks;
  • Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365;
  • Networking knowledge is an advantage;
  • Strong experience of problem solving, troubleshooting and fault-finding software applications issues;
  • Excellent documentation and knowledge sharing skills;
  • Able to translate technology into simple terms;
  • Flexibility to work in shifts is required, including night shifts and overtime, when needed.

Additional Information

  • Work in international and fast-growing company;
  • Extra paid vacation day for volunteering work;
  • Career growth possibilities;
  • Opportunity to participate in learning and development activities paid by company to rise qualification;
  • Gifts on holidays;
  • Health insurance;
  • Friendly colleagues and cool corporate events.

Frequently Asked Questions

Is the salary disclosed for the IT Technical Support Specialist position at playtech?
The salary for this IT Technical Support Specialist role at playtech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Technical Support Specialist position at playtech located?
This IT Technical Support Specialist role at playtech is based in lv, Riga, Riga, , Latvia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Technical Support Specialist role at playtech full-time or part-time?
This is listed as a Full time position. It is posted as a IT Technical Support Specialist role in the Information Technology department at playtech.
Which team or department does the IT Technical Support Specialist at playtech belong to?
This IT Technical Support Specialist position is part of the Information Technology department at playtech. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Technical Support Specialist position at playtech?
Click the "Apply Now" button on this page. You will be redirected to playtech's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Technical Support Specialist job at playtech posted?
This IT Technical Support Specialist position at playtech was posted on Jul 16, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
IT Technical Support Specialist
playtech
Apply for this role โ†—

You'll be redirected to playtech's official application page on SmartRecruiters.