IT Technician I
ahmchealth· Information Services
About this role
Overview
The IT Technician I provides entry-level technology support to hospital staff. This position serves as a first point of contact for basic IT issues, including computer, printer, login, and software problems. The technician will answer support requests, document issues, perform basic troubleshooting, and assist with resolving problems or escalating them to the appropriate IT team member. This is a good opportunity for someone who is dependable, customer-service focused, and willing to learn.
Responsibilities
- Answer and document IT support requests from hospital staff.
- Provide basic troubleshooting for computers, printers, phones, monitors, keyboards, mice, scanners, and other common equipment.
- Assist users with login issues, password resets, and basic software questions.
- Help set up workstations, move equipment, and replace basic hardware.
- Follow IT department procedures for documenting and escalating tickets.
- Communicate clearly and professionally with hospital staff.
- Protect confidential information and follow hospital privacy and security policies.
- Learn hospital systems, support processes, and basic torubleshooting steps.
- Assist IT staff with projects, equipment inventory, and other department tasks as needed.
Qualifications
- High school diploma or equivalent required.
- Basic computer knowledge required.
- Good communication and customer service skills.
- Dependable, professional, and willing to learn.
- Ability to follow instructions and document work clearly.
- Ability to lift and move basic computer equipment.
- Prior IT, customer service, or office experience is helpful but not required.
Preferred, But Not Required
- Experience with Microsfot Windows, Google Workspace and associated applications.
- Recent or current coursework in IT, computer science, networking, cybersecurity, or a related field.
- CompTIAA+, Google IT Support Certificate, Microsoft Fundamentals, or similar training.
- Experience troubleshooting computers, printers, phones, or software.
- Experience in a hospital, clinic, or customer service environment.
- Experience with NEC SV8500 or other phone systems.
Frequently Asked Questions
What is the salary for the IT Technician I role at ahmchealth?
The listed salary for this IT Technician I position at ahmchealth is USD 23–26/yr. This is an OTHER role.
Where is the IT Technician I position at ahmchealth located?
This IT Technician I role at ahmchealth is based in Riverside, CA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Technician I role at ahmchealth full-time or part-time?
This is listed as a OTHER position. It is posted as a IT Technician I role in the Information Services department at ahmchealth.
Which team or department does the IT Technician I at ahmchealth belong to?
This IT Technician I position is part of the Information Services department at ahmchealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Technician I position at ahmchealth?
Click the "Apply Now" button on this page. You will be redirected to ahmchealth's official application portal hosted on icims where you can submit your application directly.
When was the IT Technician I job at ahmchealth posted?
This IT Technician I position at ahmchealth was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Technician I
ahmchealth · 💰 USD 23–26/yr
You'll be redirected to ahmchealth's official application page on icims.