Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Japanese customer support
Two95 International Inc· APAC
About this role
- Fluent in Japanese (strong verbal communication skills)
- Diploma / Bachelor’s Degree or equivalent
- Excellent customer service mindset
- Passionate about helping customers and solving problems
- Able to work rotational & night shifts
- E-commerce experience is an added advantage
- Fresh graduates with strong Japanese proficiency are encouraged to apply
We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service.
What You’ll Be Doing :
- Handle live customer contacts (calls, chats, emails)
- Provide accurate and professional solutions to inquiries
- Ensure high customer satisfaction on every interaction
- Meet quality standards and KPI targets
- Complete 9 hours of staffed time per rostered day
How to Apply :
Interested candidates are required to:
Submit your updated resume
Complete 3 required assessments:
JP LAT (Japanese Language Assessment Test) – Provided upon application
CS Logical Assessment – Provided upon application
Typing Test – Provided upon application
Job Types: Full-time, Permanent
Work Location: In person
- Fluent in Japanese (strong verbal communication skills)
- Diploma / Bachelor’s Degree or equivalent
- Excellent customer service mindset
- Passionate about helping customers and solving problems
- Able to work rotational & night shifts
- E-commerce experience is an added advantage
- Fresh graduates with strong Japanese proficiency are encouraged to apply
We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service.
What You’ll Be Doing :
- Handle live customer contacts (calls, chats, emails)
- Provide accurate and professional solutions to inquiries
- Ensure high customer satisfaction on every interaction
- Meet quality standards and KPI targets
- Complete 9 hours of staffed time per rostered day
How to Apply :
Interested candidates are required to:
Submit your updated resume
Complete 3 required assessments:
JP LAT (Japanese Language Assessment Test) – Provided upon application
CS Logical Assessment – Provided upon application
Typing Test – Provided upon application
Job Types: Full-time, Permanent
Work Location: In person
Frequently Asked Questions
Is the salary disclosed for the Japanese customer support position at Two95 International Inc?
The salary for this Japanese customer support role at Two95 International Inc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Japanese customer support position at Two95 International Inc located?
This Japanese customer support role at Two95 International Inc is based in Cyberjaya, Selangor, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Japanese customer support role at Two95 International Inc full-time or part-time?
This is listed as a Full time position. It is posted as a Japanese customer support role in the APAC department at Two95 International Inc.
Which team or department does the Japanese customer support at Two95 International Inc belong to?
This Japanese customer support position is part of the APAC department at Two95 International Inc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Japanese customer support position at Two95 International Inc?
Click the "Apply Now" button on this page. You will be redirected to Two95 International Inc's official application portal hosted on workable where you can submit your application directly.
When was the Japanese customer support job at Two95 International Inc posted?
This Japanese customer support position at Two95 International Inc was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Japanese customer support
Two95 International Inc
You'll be redirected to Two95 International Inc's official application page on workable.