Sr Account Manager Top Accounts, Bulgaria
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Key Account Manager
About this role
Client Relationship Management
- Serve
as the primary point of contact for key clients, ensuring long-term
satisfaction and retention.
- Build
and maintain strong, trust-based relationships with client stakeholders,
including technical and business teams.
- Understand
clients' business goals, technical requirements, and challenges to
recommend appropriate solutions.
Account Growth & Strategy
- Identify
opportunities for upselling, cross selling, and new solution adoption
within existing accounts.
- Develop
and execute strategic account plans to meet revenue and growth targets.
- Conduct
periodic business reviews with clients to ensure continuous value
delivery.
Project Coordination & Delivery Oversight
- Collaborate
closely with internal engineering, product, and delivery teams to ensure
successful project execution.
- Translate
client needs into actionable technical requirements for development teams.
- Monitor
project progress, address issues proactively, and ensure timely delivery
of milestones.
Technical Understanding
- Leverage
software development knowledge to engage in technical discussions with
clients and internal teams.
- Provide
insights on feasibility, timelines, technology stacks, and solution
architectures when required.
- Act
as a bridge between technical and non‑technical stakeholders.
Issue Resolution & Support
- Handle
escalations efficiently and ensure quick resolution of client concerns.
- Provide
ongoing post‑delivery support and ensure continuous alignment with client
expectations.
Requirements
Technical Skills
- Bachelor’s/Master’s
degree in Computer Science, IT, Engineering, or related field.
- Minimum 5 years of experience in software development or technical account
management roles.
- Solid
understanding of SDLC, modern technologies (e.g., cloud, APIs, web/mobile
apps), and agile methodologies.
- Ability
to translate complex technical concepts into understandable business
language.
Soft Skills
- Excellent
communication and presentation abilities.
- Strong
negotiation, client management, and interpersonal skills.
- Proven
ability to manage multiple accounts and priorities simultaneously.
- Analytical
mindset with strong problem-solving skills.
Preferred Qualifications
- Prior
experience in IT services, SaaS, or product-based environments.
- Experience
dealing with enterprise-level clients.
- Understanding
of project management tools and CRM platforms.
Benefits
- Opportunity
to work closely with top-tier clients and cutting-edge technology teams.
- Collaborative,
innovative, and growth-driven environment.
- Competitive
compensation and performance-based incentives.
Frequently Asked Questions
Is the salary disclosed for the Key Account Manager position at ncircletech?
The salary for this Key Account Manager role at ncircletech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Account Manager position at ncircletech located?
This Key Account Manager role at ncircletech is based in Pune City, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Account Manager role at ncircletech full-time or part-time?
This is listed as a Full time position. It is posted as a Key Account Manager role at ncircletech.
How do I apply for the Key Account Manager position at ncircletech?
Click the "Apply Now" button on this page. You will be redirected to ncircletech's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Key Account Manager job at ncircletech posted?
This Key Account Manager position at ncircletech was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Account Manager
ncircletech
You'll be redirected to ncircletech's official application page on zohorecruit.