Key Account Manager - Enterprise Sales, Mumbai

nreach· Sales Farming
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📍 Mumbai, MH, IndiaFULL TIME

About this role

Key Account Manager – Enterprise Sales

About the Role

We are looking for a high-performing Enterprise Sales professional with experience in SaaS, HR Tech, Martech, Loyalty, Rewards, Employee Engagement, or CX solutions. The role involves driving new business while maximizing revenue from existing enterprise customers through cross-sell and upsell opportunities across Xoxoday's product suite.
The ideal candidate should be comfortable engaging with CHROs, HR Leaders, Marketing Heads, CX Leaders, Sales Leaders, Procurement, and Business Heads to build strategic relationships and deliver business value.

Key Responsibilities

  • Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction and retention.
  • Drive cross-sell and upsell opportunities across Xoxoday's Rewards, Recognition, Loyalty, Incentives, and Engagement solutions.
  • Build strong relationships with key stakeholders, including CHROs, HR Heads, Marketing, Sales, CX, Procurement, and business leaders.
  • Develop account growth strategies to maximize revenue and achieve expansion targets.
  • Conduct regular business reviews (QBRs), identify customer needs, and propose value-driven solutions.
  • Own renewal conversations and negotiate commercial agreements to improve customer lifetime value.
  • Collaborate with Customer Success, Product, Presales, and Marketing teams to ensure successful implementation and adoption.
  • Monitor account health, usage, and customer feedback to proactively address risks and identify new opportunities.
  • Maintain accurate account plans, pipeline, and revenue forecasts in CRM.
  • Achieve quarterly and annual targets for renewals, cross-sell, upsell, and overall account revenue.
Required Skills

  • 5–6 years of Enterprise B2B SaaS sales experience.
  • Proven experience selling to enterprise customers (500+ employees).
  • Experience in one or more of the following: Loyalty Platforms, Employee Rewards & Recognition, Employee Engagement, Incentive Automation, or HR Tech,
  • Strong consultative selling and solution-selling capabilities.
  • Experience working with CXOs and senior business leaders.
  • Strong negotiation and commercial skills.
  • Excellent presentation and communication abilities.

Frequently Asked Questions

Is the salary disclosed for the Key Account Manager - Enterprise Sales, Mumbai position at nreach?
The salary for this Key Account Manager - Enterprise Sales, Mumbai role at nreach is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Account Manager - Enterprise Sales, Mumbai position at nreach located?
This Key Account Manager - Enterprise Sales, Mumbai role at nreach is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Account Manager - Enterprise Sales, Mumbai role at nreach full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Key Account Manager - Enterprise Sales, Mumbai role in the Sales Farming department at nreach.
Which team or department does the Key Account Manager - Enterprise Sales, Mumbai at nreach belong to?
This Key Account Manager - Enterprise Sales, Mumbai position is part of the Sales Farming department at nreach. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Key Account Manager - Enterprise Sales, Mumbai position at nreach?
Click the "Apply Now" button on this page. You will be redirected to nreach's official application portal hosted on keka where you can submit your application directly.
When was the Key Account Manager - Enterprise Sales, Mumbai job at nreach posted?
This Key Account Manager - Enterprise Sales, Mumbai position at nreach was posted on Jul 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Account Manager - Enterprise Sales, Mumbai
nreach
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