Key Holder

Apply Now ↗
📍 Long Branch, New Jersey

About this role

About the Role

We are looking for a responsible Key Holder to help run our Pier Village location. We are looking for someone who thrives on teamwork, delighting guest, and spreading Little Words Project’s message of positivity. The Key Holder will help model best practices for the team by sharing the LWP brand story, providing personalized recommendations, and guiding each guest through their in-store shopping experience. Our ideal candidate will have strong communication skills and a passion for LWP’s mission. 

Core Responsibilities

  • Work with the Store Manager & Assistant Store Manager to motivate the team to perform at their best
  • Open and close the store independently
  • Manage in-store beading appointments and help facilitate in-store parties and other special events
  • Monitor and maintain store inventory and communicate product needs to the Inventory Lead
  • Coach and support new and existing Sales Associates
  • Introduce new products to guests and recommend items based on their needs
  • Effectively handle in-store guest issues and answer questions related to merchandise and store policies
  • Process transactions accurately on the POS system 
  • Keep the sales floor tidy and well-stocked
  • Assist in maintaining backstock and setting up merchandise on the sales floor
  • Operational tasks such as inventory intake, visual merchandising, clienteling, and KPIs
  • Assist guests at the bead-your-own bracelet table by tying their bracelets
  • Fulfill in-store custom orders by beading bracelets and contacting guests when the order is complete
  • Other duties as requested by the Store Manager or Assistant Store Manager

Key Qualifications

  • 2+ Retail Experience 
  • 2+ years' of customer service industry experience
  • Interpersonal and communication skills
  • Desire to be creative in terms of the beading table and capturing content
  • Problem-solving attitude
  • Must be able to work weekends and holidays
  • Must be available to work all year round (not a seasonal position!)
  • Passion for learning, sharing LWP's core values, including positivity and kindness

Frequently Asked Questions

Is the salary disclosed for the Key Holder position at littlewordsproject?
The salary for this Key Holder role at littlewordsproject is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Holder position at littlewordsproject located?
This Key Holder role at littlewordsproject is based in Long Branch, New Jersey. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Key Holder at littlewordsproject belong to?
This Key Holder position is part of the Retail department at littlewordsproject. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Key Holder position at littlewordsproject?
Click the "Apply Now" button on this page. You will be redirected to littlewordsproject's official application portal hosted on greenhouse where you can submit your application directly.
When was the Key Holder job at littlewordsproject posted?
This Key Holder position at littlewordsproject was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Holder
littlewordsproject
Apply for this role ↗

You'll be redirected to littlewordsproject's official application page on Greenhouse.