KYC Team Leader

payoneer· OPS CJ KYC
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📍 Bangalore, India

About this role

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Payoneer is looking for an KYC Team Leader, to be based in Bangalore, India

What’s the job?

Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?

  • People Development: Manage and develop a team of backend support associates, including KYC (Know Your Customer), ensuring they meet career development goals.
  • Operation Excellence: carry SLA targets and customer support matrix, enhance the team’s capability through quality and training initiatives.
  • Customer Experience: Understand end-to-end customer experience and map best practices in the market, identify gaps and operational process opportunities, and drive continuous improvements to better meet business needs.
  • Stakeholder Management: Collaborate with various business departments and operational departments, including customer care, risk, and compliance.

We’re looking for:

  • Bachelor’s degree holders
  • 6+ years’ experience in the operation or customer support field, 2+ years in working in KYC and working with multiple stakeholders
  • Finance, Banking and Fintech operations management experiences would be a great advantage.
  • Fintech/banking/financial industry background (especially with online payment process experience) would be an advantage.
  • Ability to communicate/interact with management and key stakeholders.
  • Hands-on experience and attention to details
  • Proficient English skills – Spoken & written. And speaking knowledge of Hindi is desirable.

 

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Frequently Asked Questions

Is the salary disclosed for the KYC Team Leader position at payoneer?
The salary for this KYC Team Leader role at payoneer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the KYC Team Leader position at payoneer located?
This KYC Team Leader role at payoneer is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the KYC Team Leader at payoneer belong to?
This KYC Team Leader position is part of the OPS CJ KYC department at payoneer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the KYC Team Leader position at payoneer?
Click the "Apply Now" button on this page. You will be redirected to payoneer's official application portal hosted on greenhouse where you can submit your application directly.
When was the KYC Team Leader job at payoneer posted?
This KYC Team Leader position at payoneer was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
KYC Team Leader
payoneer
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