Lead Consultant(Product/Domain)

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📍 Bengaluru, India

About this role

Job Summary

"Assignment Description:

Experience from 6-12 years in SAP CRM

Overall Position Responsibilities
• Follow established customizing guidelines and best practices
• Contribute to a knowledge-sharing attitude within module team globally
• Contribute to module team meetings as decided/required
• Actively collaborate with Solution Expert/Delivery Leader for business requirements and increase of business process knowledge in module team
• Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team
• Build and maintain support for the defined ways of working, as well as cooperation for continuously improving them


Overall Technical Qualifications
• CRM QTC process and setup (Quotation to Cash Process)
• CRM Services
• Middleware knowledge & settings
• Initial and Delta download from ECC to CRM (Partners, Product master, Condition records & Transactional data)
• Partner Determination
• Pricing
• CRM Billing
• Action profiles
• Integration between CRM & ECC
• Sound knowledge about ECC SD
• SAP CRM e-Commerce overview
• Product catalogue management (Create/replication)
• Agreement to Order Creation process
• Marketing planning and Campaign management.
• Standard programs knowledge i.e. CRMD* and CRM*
• Good to have knowledge on integration between CRM & APO gATP (Order Fulfillment)
• Good to have knowledge on Logistics integration with CRM

Overall Position Competencies
• Able to analyze and solve day to day issues from business with-in agreed SLA.
• Experience in handeling Change requests and problem management
• Ability to scope , prepare FS , script and execute interface tests
• Strong analytical, problem solving, and conceptual skills.
• Good coordination with team members and customers is must
• Excellent communication skills, make presentations, participate and/or drive workshops
• Experience in working with global/international teams will be considered

Additional requirement (Is Must)
• Night Shift and APAC shift to support NA business hours and Export process
• On-Call for extended hour support
• Available on phone to attend to any major issues
• Support testing and be there for weekend supports if needed for Infra related changes

We work CET schedule. So thats a must."

 

Key Responsibilities

"Assignment Description:

Experience from 6-12 years in SAP CRM

Overall Position Responsibilities
• Follow established customizing guidelines and best practices
• Contribute to a knowledge-sharing attitude within module team globally
• Contribute to module team meetings as decided/required
• Actively collaborate with Solution Expert/Delivery Leader for business requirements and increase of business process knowledge in module team
• Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team
• Build and maintain support for the defined ways of working, as well as cooperation for continuously improving them


Overall Technical Qualifications
• CRM QTC process and setup (Quotation to Cash Process)
• CRM Services
• Middleware knowledge & settings
• Initial and Delta download from ECC to CRM (Partners, Product master, Condition records & Transactional data)
• Partner Determination
• Pricing
• CRM Billing
• Action profiles
• Integration between CRM & ECC
• Sound knowledge about ECC SD
• SAP CRM e-Commerce overview
• Product catalogue management (Create/replication)
• Agreement to Order Creation process
• Marketing planning and Campaign management.
• Standard programs knowledge i.e. CRMD* and CRM*
• Good to have knowledge on integration between CRM & APO gATP (Order Fulfillment)
• Good to have knowledge on Logistics integration with CRM

Overall Position Competencies
• Able to analyze and solve day to day issues from business with-in agreed SLA.
• Experience in handeling Change requests and problem management
• Ability to scope , prepare FS , script and execute interface tests
• Strong analytical, problem solving, and conceptual skills.
• Good coordination with team members and customers is must
• Excellent communication skills, make presentations, participate and/or drive workshops
• Experience in working with global/international teams will be considered

Additional requirement (Is Must)
• Night Shift and APAC shift to support NA business hours and Export process
• On-Call for extended hour support
• Available on phone to attend to any major issues
• Support testing and be there for weekend supports if needed for Infra related changes

We work CET schedule. So thats a must."

 

Skill Requirements

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Lead Consultant(Product/Domain) position at HCLTech?
The salary for this Lead Consultant(Product/Domain) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Consultant(Product/Domain) position at HCLTech located?
This Lead Consultant(Product/Domain) role at HCLTech is based in Bengaluru, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Lead Consultant(Product/Domain) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Lead Consultant(Product/Domain) job at HCLTech posted?
This Lead Consultant(Product/Domain) position at HCLTech was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Consultant(Product/Domain)
HCLTech
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