Lead Technology Architect
Agility
Lead Technology Architect
Agility· Corporate
About this role
Job Summary
Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.
This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.
The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.
Your Responsibilities
Identity & Access Management
- Administer Microsoft Entra ID and on-premises AD across all environments
- Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)
- Own hybrid identity via Entra Connect
Messaging & Email
- Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules
- Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations
Collaboration & Voice
- Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)
- Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move
Security & Threat Protection
- Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)
- Lead incident response and maintain hardening controls aligned to CIS benchmarks
Endpoint Management (Intune)
- Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)
- Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts
Certificates, DNS & Web Publishing
- Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms
- Own domain governance, registrations, and the web publishing approval workflow
Artificial Intelligence
- Administer enterprise AI platforms including Claude integrations and Microsoft Copilot
- Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing
Architecture, Governance & Leadership
- Act as technical design authority; maintain standards, runbooks, and documentation
- Lead, mentor, and delegate to a small admin team
- Serve as final escalation point; on-call for critical incidents
Your Qualifications
Education
- Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)
- Exceptional hands-on experience may be considered in lieu of formal qualifications
Experience
- 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise
- 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end
- Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender
- Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling
Certifications (Required/Strongly Preferred — candidates should hold several)
- MS-102 — Microsoft 365 Enterprise Administrator Expert
- SC-300 — Identity and Access Administrator Associate
- SC-200 — Security Operations Analyst Associate
- MD-102 — Endpoint Administrator Associate
- MS-700 — Teams Administrator Associate
- AZ-104 — Azure Administrator Associate
- MS-203 — Messaging Administrator Associate (or equivalent)
Other Requirements
- Based in Kuwait or willing to relocate; on-site at Kuwait Head Office
- Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)
- Fluent professional English; Arabic is an advantage
- On-call availability for critical incidents
Your Proficiencies
- Excellent problem-solving skills and attention to detail
- Effective communication and collaboration skills
- Ability to work independently and handle multiple tasks
- Analytical and troubleshooting skills
- Stakeholder Management
- Technical Leadership & Collaborative Influence
- Operational Excellence & Adaptive Delivery
- Strategic Problem-Solving & Architecture Design
- Fluent professional English; Arabic is an advantage
Frequently Asked Questions
Is the salary disclosed for the Lead Technology Architect position at Agility?
The salary for this Lead Technology Architect role at Agility is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Technology Architect position at Agility located?
This Lead Technology Architect role at Agility is based in Kuwait City, Al Asimah Governate, Kuwait. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Technology Architect role at Agility full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Technology Architect role in the Corporate department at Agility.
Which team or department does the Lead Technology Architect at Agility belong to?
This Lead Technology Architect position is part of the Corporate department at Agility. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Technology Architect position at Agility?
Click the "Apply Now" button on this page. You will be redirected to Agility's official application portal hosted on workable where you can submit your application directly.
When was the Lead Technology Architect job at Agility posted?
This Lead Technology Architect position at Agility was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Technology Architect
Agility
You'll be redirected to Agility's official application page on workable.