Learning Specialist
quadient1
Learning Specialist
About this role
Passionate about English?
Apply as our Trainer! No experience required. English Teachers/Customer Service Representatives/Call Center Agents/Technical Support Representatives are welcome to apply
Responsibilities
- Conduct Language Skills Support Training, Accent Neutralization, and other communication-related training programs as part of new hire onboarding across various accounts.
- Design, enhance, and facilitate additional training programs aligned with our internal University curriculum, focusing on leadership development and communication tools.
- Evaluate the language proficiency of employees who require further language support and provide targeted coaching and training.
- Develop and implement action plans for continuous language development based on performance and operational needs.
- Organize and deliver structured language support sessions aimed at improving English communication and fluency.
- Participate in voice assessments during the recruitment process and provide feedback on candidates’ communication skills.
- Work closely with Operations Management to ensure consistent use of the English language across the call floor.
- Support and help manage Language Incentive Programs, ensuring alignment with performance goals and language standards.
- Must be college-level or a Senior High School graduate (SHS graduates are welcome to apply).
- Strong English communication skills (both verbal and written) are a must.
- Prior experience as an ESL/English teacher, virtual assistant, or within the academe is an advantage.
- Call center/BPO experience is not required.
- Computer-literate; must be proficient in Microsoft Office tools (Word, PowerPoint, Excel, Outlook).
- Strong presentation, instructional, and research skills
Frequently Asked Questions
Is the salary disclosed for the Learning Specialist position at Alorica?
The salary for this Learning Specialist role at Alorica is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Learning Specialist position at Alorica located?
This Learning Specialist role at Alorica is based in Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Learning Specialist role at Alorica full-time or part-time?
This is listed as a Full time position. It is posted as a Learning Specialist role at Alorica.
How do I apply for the Learning Specialist position at Alorica?
Click the "Apply Now" button on this page. You will be redirected to Alorica's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Learning Specialist job at Alorica posted?
This Learning Specialist position at Alorica was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Learning Specialist
Alorica
You'll be redirected to Alorica's official application page on oraclecloud.