Legal Office Manager

Location(s)

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Job Duties

Responsible for supervision of the clerical staff in the office to ensure efficient operation of the house counsel operation. Duties will also include secretarial and/or paralegal functions as assigned.

Position Responsibilities:

• Assists with hiring, training, and assessment of staff. Assigns, directs, and monitors clerical workflow to ensure timely, accurate work.
• Establishes a review system to measure the quality and quantity of work performed by the clerical staff and provides reports to Managing Attorney on a quarterly basis.
• Addresses deficiencies as appropriate according to Company policy.
• Establishes objectives for clerical staff to monitor performance and conducts timely performance evaluations and salary reviews according to Company policy.
• Assists with projects, performs research and other duties as assigned.
• Ensures that office calendar is maintained, ready for weekly calendar meetings and establishes procedures for keeping the calendar updated with added appearances during the week.
• Responds to inquiries from insureds, claims personnel, opposing counsel, courts, and others, as appropriate via phone, in person or via written correspondence.
• Performs secretarial and/or paralegal duties as assigned.

Position Qualifications:

• 5 years as a legal secretary and/or paralegal and demonstrated leadership ability including the ability to work well with office staff and provide work direction in an effective manner.
• 1 year of supervisory experience preferred. Experience in the personal injury field preferred.
• Must be proficient in Microsoft Word, Excel and Legal Solutions or other legal software.
• Typing at 50 WPM with 95% accuracy required.
• Must have above average organizational, problem solving and time management skills.
• Must display creative and independent thinking skills.
• Must demonstrate knowledge of office procedures and composition, grammar and spelling skills.
• Must be able to function efficiently amid constant interruptions.
• Has access to confidential information which must remain confidential.
• The selected candidate will be required to complete 2 weeks of training in office. Post training the employee will transition to a hybrid work schedule which will require weekly reporting to our Doral location.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.