Level 2 NOC Systems Administrator – Network Focus
unisys
🌍 RemoteFull time
Level 2 NOC Systems Administrator – Network Focus
unisys· 101 Unisys Corporation
About this role
What success looks like in this role:
Position Summary
The Level 2 Network Administrator provides advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC environment. This role handles escalations from Level 1, performs deeper network diagnostics, and ensures reliability of network infrastructure across multiple locations. This position supports the Cyber Backup environment and works under the guidance of the Level 3 Network Lead.
Key Responsibilities
Network Administration
- Performs advanced monitoring and troubleshooting of routers, switches, firewalls, VPNs, and load balancers.
- Supports network configuration tasks such as interface changes, VLAN updates, and routing adjustments (as permitted by credential scope).
Advanced Troubleshooting
- Diagnoses and resolves complex network connectivity issues, consistent with the document’s language:
“Diagnoses and resolves complex issues across host environments and connectivity layers.”
- Escalates unresolved issues to the Level 3 Network Lead.
Monitoring & Proactive Response
- Performs daily monitoring of network devices, bandwidth, link health, and alerts.
- Initiates proactive remediation to prevent outages or performance degradation.
Incident Remediation
- Owns Level 2 network tickets through resolution, including root cause identification.
- Documents findings and contributes to operational recommendations.
Operational Reporting
- Provides network evaluation reports and contributes to NOC operational improvements.
Documentation & Compliance
- Updates network configuration records, diagrams, and device inventories.
- Ensures compliance with credential separation and access control policies.
Knowledge Transfer
- Creates runbooks and how‑to guides for Level 1 analysts.
- Provides training on network triage procedures.
You will be successful in this role if you have:
- BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
- Strong experience with network troubleshooting and monitoring tools.
- Ability to support 24×7 operations and rotating shifts.
- U.S. Citizenship and U.S. residency required.
Shift timings:
Shift 1: Monday - Friday 7am - 4pm EST
Shift 2: Monday - Friday 3pm - 12am EST
Shift 3: Monday - Friday 11pm - 8am EST
Weekend Shift 1: Saturday & Sunday - 7am - 8pm EST
Weekend Shift 2: Saturday & Sunday - 7pm - 8am EST
* Weekend shifts will also include 16 additional hours during the week.
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Frequently Asked Questions
Is the salary disclosed for the Level 2 NOC Systems Administrator – Network Focus position at unisys?
The salary for this Level 2 NOC Systems Administrator – Network Focus role at unisys is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Level 2 NOC Systems Administrator – Network Focus job at unisys remote?
Yes, this Level 2 NOC Systems Administrator – Network Focus position at unisys is remote, with team members based in USA Remote. You can work from home or anywhere in the supported regions.
Is the Level 2 NOC Systems Administrator – Network Focus role at unisys full-time or part-time?
This is listed as a Full time position. It is posted as a Level 2 NOC Systems Administrator – Network Focus role in the 101 Unisys Corporation department at unisys.
Which team or department does the Level 2 NOC Systems Administrator – Network Focus at unisys belong to?
This Level 2 NOC Systems Administrator – Network Focus position is part of the 101 Unisys Corporation department at unisys. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Level 2 NOC Systems Administrator – Network Focus position at unisys?
Click the "Apply Now" button on this page. You will be redirected to unisys's official application portal hosted on workday where you can submit your application directly.
Level 2 NOC Systems Administrator – Network Focus
unisys
You'll be redirected to unisys's official application page on Workday.