Machine Control Application Specialist

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is a tech company committed to delivering innovative solutions and fostering an inclusive, respectful, and transparent workplace. We believe in equal opportunities and fair pay practices.

Learn more about working with us at topconcareers.com

Topcon is looking for a  Machine Control Application Specialist 
 

Job location: Zellik Office based in Belgium, with one day working from home

Time Type: Full-time – 40 hours a week

Job Purpose:

This team member shall work closely with Support leadership Belgium, Professional Services EMEA and Sales Unit in a pre and post sales role for Topcon distribution partners and end users.

As part of the Topcon Positioning Belgium Support team, this member will be a driving force in increasing sales of Geo-Positioning solutions through technical and application knowledge to meet or exceed financial goals set by Topcon.

Core Job Duties

Responsible for the daily technical support (email, phone, chat) for Belgium/Luxemburg market together with the other team members and global Professional Services colleagues, taking care for all incoming support requests linked to Topcon/Sokkia related products (MAC).

Member of the Machine Control Training team, lead and maintain seasonable Dealer & End-user trainings.

Support the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.

Creation of online content (Quick Guides, How-to, Notification messages).

Be the Subject Matter Expert (SME) for below listed applications including Software, Hardware and Services. Keep up to date with associated new developments.

Topcon (and Sokkia) Applications:

• Machine Control Application | SME level: high
• Geo-Positioning | SME level: medium
• Topnet Live, CORS | SME level: medium

All common Support and Services activities, in line with goal settings and experience. Communicated with the team leader and/or manager. Alignment with EMEA Support colleagues. Work with European team on global goals, projects, content, and direction

Participation in training courses to expand your own skills and for your own certification. The training courses can vary, such as self-study, eLearning as well as participation in online and instructor-led training courses.

Minimum Requirements for job:

Education and Experience:

• Practical knowledge of machine control techniques and geomatics is a plus
• Degree in Construction Engineering, Geodesy, Survey engineering, Civil Engineering or similar preferred.
• Preferable  3 years’ working experience in construction applications, vertical construction, road construction or any other infrastructure projects

Knowledge, Skills, and Attributes:

• Troubleshooting, hands-on mindset
• Friendly & supportive personality
• Professional communication skills
• Comfortable in working with various IT systems (MS Teams, Outlook, Salesforce, various others)
• Experience with the different phases of a construction jobsite process
• Dutch langauge mandatory , Good in French & English (Verbal & written)

Physical Requirements:

• Being able to do deskwork.
• Being able to move safely and independently on construction sites and construction machinery.
• Being able to see, hear and speak in order to communicate with customers remotely and onsite.
• Clear communication and assertiveness are required for the task.

Working Conditions:

• Willingness to travel to jobsites / customers throughout Belgium & Luxemburg.
• See work contract.

What do we offer!

• Motivated work in a dynamic team.
• Comprehensive onboarding.
• Professional IT and support tools.
• National and international communication with the Topcon team and developers.
• Attractive workplace with state-of-the-art equipment and exposure to the latest technologies.
• Independent, autonomous work.
• Further training programmes.
• Internal development opportunities.
• Permanent employment contract.
• Attractive salary with a lot of benefits
• Company car
• 40 hour working week with 32 holidays
• Pension Plan.
• Extended benefits like health insurance with dental care, meal vouchers and remote work options.
• Work location is our main office in Zellik with trips in Belgium.

Join Topcon

Are you ready for a new challenge and do you recognize yourself in the above profile? We invite you to apply for this position and send your CV via our career site

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, genetic information, or other legally protected status.