(Remote) Director of Product
harriscomputer
Manager Client Technology
harriscomputer· Altera Digital Health (India) LLP
About this role
Sr Manager
What we are looking for?
Right balance of leadership and management
Technically sound in Windows Server administration, overall IT operations, IT service delivery, well-versed with ITIL processes, and a strong troubleshooter of technical issues
Problem management with a methodological problem-solving approach (5 Whys, RCAs, Kepner-Tregoe)
People Management Competencies
10+ years of IT experience with at least 5 years managing 12–15+ team members
Experience leading junior managers/leaders and/or senior individual contributors
Plan/roster team members to ensure optimal 24x7 coverage
Coach, mentor, and develop staff, including onboarding and career development planning
Ensure effective utilization of staff to meet milestones/goals
Empower employees, delegate responsibility, and ensure accountability
Lead performance management processes including goal setting and feedback
Maintain transparent communication across teams
Identify and recruit internal/external talent
Recognize high performers and retain key talent
Communicate company updates and team progress regularly
Technical Competencies
Understanding of Global Command Center/Monitoring Operations (L1–L2)
10+ years of experience in Windows Server, IIS, application support, SQL, clustering
Experience with monitoring tools such as Azure Monitor, LogicMonitor, SentryOne, AppDynamics
Proficiency in Microsoft Office tools (Excel, PowerPoint, Teams)
Experience leading ITIL-aligned teams (Incident, Problem, Change Management)
Responsibilities
Manage individual contributors and/or junior managers
Provide weekly/monthly KPI dashboards
Generate daily, weekly, and monthly reports
Drive root-cause resolution ('solve once')
Collaborate with cross-functional teams to improve resolution timelines
Lead internal operational projects
Balance multiple priorities including projects, enhancements, and maintenance
Ensure compliance with policies and procedures
Academic and Professional Qualifications
Bachelor’s degree in Computer Science/IT
Relevant IT certifications are a plus
Travel Requirements
Willingness to travel regionally and/or internationally
Frequently Asked Questions
Is the salary disclosed for the Manager Client Technology position at harriscomputer?
The salary for this Manager Client Technology role at harriscomputer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Manager Client Technology job at harriscomputer remote?
Yes, this Manager Client Technology position at harriscomputer is remote, with team members based in Remote Pune-Baroda, India. You can work from home or anywhere in the supported regions.
Is the Manager Client Technology role at harriscomputer full-time or part-time?
This is listed as a Full time position. It is posted as a Manager Client Technology role in the Altera Digital Health (India) LLP department at harriscomputer.
Which team or department does the Manager Client Technology at harriscomputer belong to?
This Manager Client Technology position is part of the Altera Digital Health (India) LLP department at harriscomputer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager Client Technology position at harriscomputer?
Click the "Apply Now" button on this page. You will be redirected to harriscomputer's official application portal hosted on workday where you can submit your application directly.
When was the Manager Client Technology job at harriscomputer posted?
This Manager Client Technology position at harriscomputer was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager Client Technology
harriscomputer
You'll be redirected to harriscomputer's official application page on Workday.