Manager, Consumer Insights

Company Description

Job Description

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies. 

Apart from that, you will also be managing a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators. 

RESPONSIBILITIES 

• Work with teams to provide consumer insight expertise for business development, proposal design, project management and report analysis. 
• Act as the project owner and is directly accountable for questionnaire design, project execution, and report analysis that are timely and precise according to client business needs as well as the company’s quality standards. 
• Analyze research results and delivery actionable insight under senior supervision 
• Being the key contact for clients and maintaining a professional and satisfactory client relationship with CPG clients. 
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations; ensure proper methodologies recommended and competitive timeline and costing estimation. 

Qualifications

As a Manager with CPG team, you will be accountable for the competitive proposal delivery, smooth and efficient project execution as well as insightful report analysis. 

You will also be responsible for maintaining a professional client service on day-to-day basis and achieving a high satisfaction level. 

QUALIFICATIONS 

• 4-6 years experiences in consumer research, CPG industry involvement will be an advantage 
• Familiar with market research project management and has experience in handling a tight timeline and complicated methodologies independently 
• Quick learning 
• Good data and market sense, strong logical mindset 
• Good communication skill 
• Responsible person with ‘can-do’ attitudes 
• Good team spirit 
• Proficiency in oral and written English is desired 
• Sufficient knowledge of common Microsoft Office applications, including PowerPoint, Excel, Word, etc. 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion