Manager, Customer Finance

smucker· Smucker Retail Foods, Inc.
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📍 Orrville, OHFull time
Full timeHybridSmucker Retail Foods, Inc.

About this role

Your Opportunity as the Manager, Sales Finance

Leverage your forecasting and financial analysis skills to provide leadership to our Food & Beverage Field Sales, and Commercialization teams. Serve as a trusted financial advisor to the field sales team by identifying opportunities to execute against sales and profit objectives, influencing the sales organization to make informed, compliant, and profitable decisions, and proactively identifying a risk and opportunity profile. Lead regular reviews of customer financial plans & forecasts, trade spending, other sales deducts, customer P&Ls and customer level promotional ROI analysis.

Location: Orrville, OH

Work Arrangements: Hybrid, 30% in office expectation

In this role you will:

  • Lead financial aspects of Customer business reviews, annual planning, and monthly forecasting. Includes leading aspects of sales and profit delivery by identifying and articulating key drivers of results and providing visibility and guidance on trends to support accurate forecasting.

  • Lead as a trusted financial advisor to the field sales team by enabling delivery of top and bottom-line results and proactively providing guidance for gap-closure activities.

  • Support the accuracy of month/quarter/year-end accruals by working with Sales and assisting the trade audit team (promotions setup accurately & according to contract, promo approval, scrubbing, burn rates, etc.).

  • Support month-end reporting & ad hoc activities/requests (including incremental opportunities analysis, customer negotiation support, etc.).

  • Ensure contractual obligations are reflected in plan and forecast and that the Sales organization is executing brand strategies within guidelines and adhering to Company financial policies.

  • Support forecasting and promotion planning accuracy in CAS (trade management tool). Understand system connectivity for day 2 estimates, business results, and forecast outlook.

  • Lead continuous efforts to ensure best-in-class customer profit model, streamline processes, and sharing best practices across team and organization.

  • Provide customer insights and financial updates to the SBA finance team(s) to align customer and brand objectives and enable understanding of business drivers.

  • Strengthen organizational capability and support career development through education and development of team.

What we are looking for:

Minimum Requirements:

  • Bachelor’s degree in Accounting or Finance

  • 4+ years of financial analysis experience in two or more disciplines

  • Financial planning and forecasting ownership

  • Strong fundamental knowledge of promotional strategies, retailer structure, trade funds management systems, financial planning systems

  • Proven ability to effectively lead team members and cross-functional groups

  • Highly organized and highest standards of accuracy and precision

  • Analytical and problem solving skills

  • Strong communication and relationship building skills

  • Ability to work in a diverse and fast paced environment.  

  • Ability to make sound business decisions that have a positive impact on the company 

Additional skills and experience that we think would make someone successful in this role (not required):  

  • MBA, CPA, or CMA

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status. 

Frequently Asked Questions

Is the salary disclosed for the Manager, Customer Finance position at smucker?
The salary for this Manager, Customer Finance role at smucker is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Customer Finance position at smucker located?
This Manager, Customer Finance role at smucker is based in Orrville, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Customer Finance role at smucker full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Customer Finance role in the Smucker Retail Foods, Inc. department at smucker.
Which team or department does the Manager, Customer Finance at smucker belong to?
This Manager, Customer Finance position is part of the Smucker Retail Foods, Inc. department at smucker. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Customer Finance position at smucker?
Click the "Apply Now" button on this page. You will be redirected to smucker's official application portal hosted on workday where you can submit your application directly.
When was the Manager, Customer Finance job at smucker posted?
This Manager, Customer Finance position at smucker was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Customer Finance
smucker
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