Residential Sales Consultant
serviceexperts
Manager, Field Ops
serviceexperts· 2243 Service Experts Heating & AC-NY LLC
About this role
Welcome!
The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.
• Allocate daily tasks to crews, brief methods, confirm tool readiness and vehicle load‑outs. • Lead on‑site execution, validate steps against MOPs, and manage hold points. • Check installation quality—mounting torque, alignment, labeling, and functional tests; record values. • Capture photo/video evidence and ensure required measurements are logged. • Verify customer contact and site access steps; escalate issues promptly. • Confirm PM/service tasks executed (functional checks, adjustments, firmware/config updates). • Coach apprentices and techs on metering/measurement technique and documentation completeness. • Close work orders with accurate notes, readings, photos, and redlines. • Escalate abnormal findings (missing parts, facade issues, interference) for immediate action. • Stage materials and kits for next‑day jobs; verify BOM completeness.
Minimum Experience: 6+ years Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Frequently Asked Questions
Is the salary disclosed for the Manager, Field Ops position at serviceexperts?
The salary for this Manager, Field Ops role at serviceexperts is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Field Ops position at serviceexperts located?
This Manager, Field Ops role at serviceexperts is based in E Syracuse, New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Field Ops role at serviceexperts full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Field Ops role in the 2243 Service Experts Heating & AC-NY LLC department at serviceexperts.
Which team or department does the Manager, Field Ops at serviceexperts belong to?
This Manager, Field Ops position is part of the 2243 Service Experts Heating & AC-NY LLC department at serviceexperts. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Field Ops position at serviceexperts?
Click the "Apply Now" button on this page. You will be redirected to serviceexperts's official application portal hosted on workday where you can submit your application directly.
When was the Manager, Field Ops job at serviceexperts posted?
This Manager, Field Ops position at serviceexperts was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Field Ops
serviceexperts
You'll be redirected to serviceexperts's official application page on Workday.