Sales Representative - Fast Moving Consumer Goods (PARISHES ON THE SOUTH COAST)
Seprod Limited
Full time
Manager - Parts & Service
Seprod Limited· Management
About this role
Position Purpose:
This position is responsible for the overall strategic management and development of the Service & Parts department, in all aspects of operations in order to provide customers with the highest standard of service availability nationally.
KEY DUTIES AND RESPONSIBILITIES:
- Work with General Manager and Regional Company Manager to develop the Company's Annual Strategic Plans and budgets.
- Manages short and long-term objectives to ensure achievement of established targets
- Maintains agreed profit margins
- Prepares annual departmental budget
- Ensures that all customer complaints regarding repairs, installation and commissioning of equipment are responded to and resolved
- Reviews the processes regarding repair service to increase efficiency and overall customer satisfaction.
- Manages prompt and efficient after sales service to customers for all locations
- Liaises with the General Manager and Sales Manager on issues related to service and parts internally and at the dealer level.
- Ensures the availability of the required tooling in proper working conditions to execute customer repairs at all times
- Maintains a digital library of repair manual
- Implements and monitors policies for demos/customer handovers and workshop
- Ensures that the service department maintains safety and health standards according to Company Policies
· Manage stock levels to ensure stock is available for all service jobs as well as external customers
- Stock Orders - Knowledgeable on the parts inventory control systems to ensure that calculations for order points and order quantities are performed properly and in compliance with the goals of the dealership
- Inventory reporting - Creates and maintains all inventory reporting covering, Service levels and turnover, Stock order purchase ratios, Inventory nonstock to stock and stock to non-stock transitions
EDUCATION AND EXPERIENCE
- Bachelor’s Degree in related field.
- A minimum of five (5) years experience in similar field, with at least three (3) years at a managerial level.
- Proficient in Microsoft Office applications.
SKILLS
- Strong leadership skills.
- Results oriented.
- Team builder
- Excellent numerical and analytical skills.
- Excellent communication and negotiation skills.
- Excellent presentation skills.
- The ability to motivate and direct others.
Frequently Asked Questions
Is the salary disclosed for the Manager - Parts & Service position at Seprod Limited?
The salary for this Manager - Parts & Service role at Seprod Limited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager - Parts & Service position at Seprod Limited located?
This Manager - Parts & Service role at Seprod Limited is based in Kingston, St. Andrew Parish, Jamaica. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager - Parts & Service role at Seprod Limited full-time or part-time?
This is listed as a Full time position. It is posted as a Manager - Parts & Service role in the Management department at Seprod Limited.
Which team or department does the Manager - Parts & Service at Seprod Limited belong to?
This Manager - Parts & Service position is part of the Management department at Seprod Limited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager - Parts & Service position at Seprod Limited?
Click the "Apply Now" button on this page. You will be redirected to Seprod Limited's official application portal hosted on workable where you can submit your application directly.
When was the Manager - Parts & Service job at Seprod Limited posted?
This Manager - Parts & Service position at Seprod Limited was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager - Parts & Service
Seprod Limited
You'll be redirected to Seprod Limited's official application page on workable.