Manager, Revenue Strategy & Operations, ANZ (1 year Fixed-Term Contract)

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

Our Revenue Operations team is a multidisciplinary function focused on building a scalable and efficient revenue engine across people, process, systems, data and enablement. We work closely with regional commercial teams and Global Revenue Operations to deliver scalable, predictable revenue growth through better commercial and customer experiences.

What you’ll do

We are looking for a commercially minded Revenue Strategy & Operations professional to help scale our revenue engine across ANZ.

You will act as a strategic and operational partner to ANZ commercial leadership, strengthening forecasting, pipeline management, target setting and commercial execution. You will combine rigorous analysis with hands-on delivery across Salesforce, commissions, reporting and commercial tooling.

During this 12-month engagement, you will lead priority initiatives that improve revenue visibility, operating cadence and process scalability across ANZ. You will also help develop practices that can be adopted more broadly across Airwallex.

This role is based in Sydney, Australia.

Responsibilities:

Commercial planning and performance

• Partner with ANZ commercial leaders to identify growth opportunities, improve execution and raise the bar for commercial performance.

• Support go-to-market planning, target setting and resource allocation across Sales and Account Management.

• Analyse the end-to-end revenue funnel - from lead generation and acquisition through to growth and retention - to identify performance gaps and recommend practical actions.

• Translate commercial data and business context into clear insights and recommendations for senior stakeholders.

Forecasting and revenue management

• Establish and improve forecasting, pipeline-review and performance-management cadences across ANZ.

• Monitor pipeline health, win rates, conversion, sales velocity and churn to surface risks, opportunities and leading indicators.

• Build dashboards, reports and operating processes that enable leaders to make timely, data-informed decisions.

• Drive quarterly target-setting and commissions processes in partnership with Sales and Finance, ensuring accurate and timely delivery.

Operational excellence and scale

• Own and improve core commercial processes across Salesforce and other revenue tools, with a focus on accuracy, efficiency and user adoption.

• Strengthen CRM governance and data quality to improve visibility and accountability across the revenue funnel.

• Identify and implement opportunities to automate recurring workflows and remove operational friction.

• Design scalable processes that can be adopted beyond ANZ in partnership with Global Revenue Operations.

• Collaborate across Sales, Marketing, Finance, Product, Customer Success and Operations to deliver effective process improvements and a seamless commercial experience.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 5+ years of relevant experience in revenue operations, sales operations, commercial strategy, business operations, consulting, finance or a related field, together with a Bachelor’s degree or equivalent.

• Demonstrated experience using data to analyse commercial performance, identify opportunities and make practical recommendations.

• Experience managing or supporting revenue operations processes such as forecasting, pipeline management, quota or target setting, commissions, performance reporting or CRM governance.

• Strong analytical skills, with practical experience using Excel, Google Sheets and Google Workspace to build reports, models and operating processes.

• Experience working with Salesforce or another CRM and the ability to maintain accurate, reliable commercial data.

• Proven ability to collaborate effectively with Sales, Marketing, Finance, Operations and other cross-functional stakeholders, including senior leaders.

Preferred qualifications:

• Experience with SQL and business intelligence tools such as Tableau, Looker or similar platforms.

• Experience in fintech, payments, financial services, SaaS or another international, high-growth technology environment.

• Experience designing scalable processes, implementing automation or improving systems and tools across a revenue organisation.

• Comfort operating with high ownership, evolving priorities and limited hand-holding, with a bias toward action, continuous improvement and delivering measurable outcomes

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.