Overview

We're hiring a Medical Assistant to join our outpatient dermatology clinic in Raleigh, NC. The Medical Assistant will assist Physicians and other Providers by preparing procedure trays, ensuring adequate supplies for the department and assisting with patient care. 

Responsibilities

• Room patients and document intake.
• Obtain and record vital signs. 
• Organize patient flow. 
• Setup procedure tray, instruments, and equipment according to instructions. 
• Assist providers with dermatology procedures.
• Prepare Path/lab specimens, route to correct lab directed by patient insurance plan. 
• Respond to patient questions in office and on phone as instructed. 
• Review and address clinical task lists and nurse line messages.
• Calibrate, clean, sterilize and inventory all equipment & instruments according to schedule.  Keep appropriate records of maintenance. 
• Maintain medication supplies, discard out-of-date supplies, and keep appropriate records. 
• Maintain infection control and make sure supply rooms and cabinets are stocked. 
• Ordering, sorting, restocking and inventory of all supplies.  
• Accurately document patient information and scribe provider notes in the EMR.
• Assist with administration of local anesthetic.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed in a timely manner. 

• Must maintain HIPAA compliance 
• Other duties assigned as deemed necessary by management. 

Qualifications

• Able to triage patient concerns. 
• Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. 
• Experience measuring vital signs and preparing patients for appointments. 
• Experience administering injections. 
• Knowledge of medical terminology, CPT and ICD-10 codes. 
• Knowledge of office financial policies. 
• Basic computer skills and experience in EMR utilization. 
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc) 
• Excellent verbal and written communication skills. 
• Fluent in English 
• Ability to function well in a high-paced and at times stressful environment. 
• Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors. 
• Must be able to travel to satellite offices as needed 
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team 
• Ability to read, understand and follow oral and written instruction.   
• Ability to spell, sort and file materials correctly alphabetically or numerically.   

Licensure/Certifications/Education

Education and Experience:

• High School Graduate or GED required.
• Completion of a Medical Assistant Program, Certified Nursing Assistant program or completion of a bachelor’s degree program in the pre-med or pre-physician assistant track preferred.
• CPR certified preferred.
• 1-2 years of recent experience as a Medical Assistant, Certified Nursing Assistant (CNA), or other clinical patient care experience preferred.
• Previous experience in Dermatology is preferred.

Physical Requirements: 

• Standing and walking for extended periods of time 
• Moderate amount of talking, bending, twisting, reaching, and balancing. 
• Use of hands and fingers. 
• Talking and listening in person and on the telephone. 
• Handling of materials such as paper, supplies, etc. 
• Lifting and carrying up to 30 pounds. 
• Risk of exposure to infectious organisms and the possibility of injury due to chemicals and sharp objects. 

Benefits are offered to employees working 30+ hours per week:

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products