Medical Case Manager I

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Job Summary

The Medical Case Manager I (MCM) will serve as part of UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The MCM will provide overall case management, support and advocacy for UofL Ryan White eligible clients who adhere to stated program service and enrollment requirements. The goal of the MCM is to aid in removing barriers to care access and to drive improved client outcomes across the KIPDA Region as part of UofL Ryan White program.

Thirteen (13) Medical Case Manager I positions are available.

Essential Duties and Responsibilities

• Maintain an active caseload based on state-mandated caseload standards by providing non-medical case management, including counseling to support readiness for and adherence to complex HIV/AIDS treatments.

• Conduct initial acuity assessments to identify client service needs and develop comprehensive Service/Care Plans; coordinate appropriate services to achieve identified goals.

• Complete required eligibility documentation every six months, including verification of HIV status/diagnosis, residency, and income.

• Reassess and update Service/Care Plans at least every six months or as needed throughout the eligibility period.

• Document all case management activities in the CareWare database, including services provided, type and frequency of encounters, and communication details.

• Assist clients in accessing eligible public and private programs and services.

• Coordinate and follow up on medical appointments, laboratory tests, and monitor viral load suppression.

• Provide client education on disease transmission, prevention methods, and healthy lifestyle practices throughout ongoing case management.

• Participate in ongoing HIV-related training, including Ryan White Part B conferences and seminars.

• Engage in clinical quality management (CQM) activities as assigned.

• Perform other duties as assigned.

Preferred Qualifications

• 2 years of experience working within HIV care services community.

• Proficient in a second language such as Spanish, Somali or Nepalese.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.