Medical Logistics- Communications- Second Shift

accuratecourierservices· Customer Service
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📍 Sharonville, Ohio, United StatesFull Time

About this role

Customer Service Representative

Accurate Courier Services is looking for a dependable, detail-oriented Customer Service Representative to join our Cincinnati team.

We specialize in medical courier services, working with healthcare organizations to make sure time-sensitive deliveries get where they need to go. This is a fast-paced position where communication, attention to detail, and problem-solving matter.

What You’ll Do

  • Answer incoming client calls, take orders, and provide delivery updates
  • Review and process routed and on-demand delivery orders
  • Monitor active routes and deliveries for delays or potential issues
  • Complete Quality Assurance checks and follow up on missing or incomplete information
  • Document customer and delivery information accurately
  • Communicate with Dispatch and Operations to resolve issues
  • Handle customer concerns and escalate when needed
  • Follow established procedures while using good judgment when situations come up
  • Maintain professional communication with clients, drivers, and coworkers

What We’re Looking For

  • High school diploma or GED
  • At least 1 year of customer service experience preferred
  • Strong phone and written communication skills
  • Comfortable working in a fast-paced environment
  • Able to multitask and stay organized
  • Strong attention to detail
  • Comfortable using computers and learning new systems
  • Basic Excel knowledge
  • Able to problem-solve and make decisions
  • Dependable and able to work scheduled shifts consistently
  • Willing to work overtime when needed

Schedule

  • Full-Time: 2:00 PM-10:00 PM
  • Schedule will vary based on department needs
  • Weekend availability is required
  • Candidates must be available to work Saturdays and Sundays as scheduled

Pay

$17.00 per hour

This position is on-site at our Cincinnati location and is not remote.

If you’re dependable, comfortable on the phone, good at catching details, and can keep your head when things get busy, we’d love to hear from you.

Apply today to join the Accurate Courier Services team.

Frequently Asked Questions

Is the salary disclosed for the Medical Logistics- Communications- Second Shift position at accuratecourierservices?
The salary for this Medical Logistics- Communications- Second Shift role at accuratecourierservices is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Medical Logistics- Communications- Second Shift position at accuratecourierservices located?
This Medical Logistics- Communications- Second Shift role at accuratecourierservices is based in Sharonville, Ohio, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Medical Logistics- Communications- Second Shift role at accuratecourierservices full-time or part-time?
This is listed as a Full Time position. It is posted as a Medical Logistics- Communications- Second Shift role in the Customer Service department at accuratecourierservices.
Which team or department does the Medical Logistics- Communications- Second Shift at accuratecourierservices belong to?
This Medical Logistics- Communications- Second Shift position is part of the Customer Service department at accuratecourierservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Logistics- Communications- Second Shift position at accuratecourierservices?
Click the "Apply Now" button on this page. You will be redirected to accuratecourierservices's official application portal hosted on bamboohr where you can submit your application directly.
When was the Medical Logistics- Communications- Second Shift job at accuratecourierservices posted?
This Medical Logistics- Communications- Second Shift position at accuratecourierservices was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Logistics- Communications- Second Shift
accuratecourierservices
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