Medical Physics Support Specialist

accuray· Accuray Incorporated
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🌍 Remote📍 2 Locations📍 Madison, WI📍 Remote - USFull time
Full timeAccuray Incorporated

About this role

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Summary:

The Physics Support Specialist is primarily responsible for Helical Physics and Treatment Planning-related Customer Support and Training activities. He/she will work within the Physics Support team and interface closely with the Sales, Marketing, Training, Applications Support, Field Service, R&D, and Engineering teams in direct support of customers and a variety of cross-functional project-related work.

Essential Duties and Responsibilities:

  • Provide on-site and phone support to ensure customers can effectively utilize their systems to treat patients.

  • Provide training, in a variety of formats, to both new and current customers of the Accuray systems.

  • Participate in the development of user and customer support documentation and training materials that will facilitate the successful use of the company’s products.

  • Act as liaison between customers and marketing/development in providing suggestions for product improvements, enhancements, or corrections.

  • Provide clinical input and review of new products and proposals, representing the needs of the customer and of customer support.

  • Work with R&D Physics to test upcoming releases of product platforms and evaluate systems in development.

  • Assist in the development and implementation of processes and programs within the Physics group.

  • Maintain knowledge of current clinical practices.

Qualifications:

a. Required

  • Master’s degree or higher in Medical Physics or related field.

  • Experience troubleshooting and or supporting Linac operation from within an RT department or in a support role.

  • Experience with treatment planning, treatment delivery, Linac QA, and other operations of an RT operation.

  • Experience in a customer support role or training role for medical imaging or radiation treatment environment.

  • Ability to travel to customer sites and other locations, domestically and internationally up to 50%.

b. Preferred or Desired

  • Previous experience using Accuray product platforms.

  • Experience with Tomotherapy or Radixact systems.

  • ABR certified or board eligible.

  • Clinical experience in Radiation Therapy (RT) or significant experience commissioning and maintaining Linac systems used in radiation therapy.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.

Frequently Asked Questions

Is the salary disclosed for the Medical Physics Support Specialist position at accuray?
The salary for this Medical Physics Support Specialist role at accuray is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Medical Physics Support Specialist job at accuray remote?
Yes, this Medical Physics Support Specialist position at accuray is remote, with team members based in 2 Locations, Madison, WI, Remote - US. You can work from home or anywhere in the supported regions.
Is the Medical Physics Support Specialist role at accuray full-time or part-time?
This is listed as a Full time position. It is posted as a Medical Physics Support Specialist role in the Accuray Incorporated department at accuray.
Which team or department does the Medical Physics Support Specialist at accuray belong to?
This Medical Physics Support Specialist position is part of the Accuray Incorporated department at accuray. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Physics Support Specialist position at accuray?
Click the "Apply Now" button on this page. You will be redirected to accuray's official application portal hosted on workday where you can submit your application directly.
When was the Medical Physics Support Specialist job at accuray posted?
This Medical Physics Support Specialist position at accuray was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Physics Support Specialist
accuray
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