Medical Scheduler II - Central Scheduling

ketteringhealth· 934093 - CENTRAL SCHEDULING
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📍 Miamisburg, OH, USFULL TIME

About this role

Job Details

Central Scheduling | Miamisburg | Full-time | First Shift 

Responsibilities & Requirements

Knowledge and Skills Required:

  • Demonstrates through behavior Kettering Health’s mission, vision, and service standards as outline in the organization’s training.
  • Exceeds competence and uses critical thinking skills promptly to resolve consumer inquiries within the assigned functional area.
  • Adheres to all established workflows, scripting, and department greetings.
  • Creates an exceptional customer experience by setting proper expectations and consistently following through with end-users.
  • Continuously achieves key department performance objectives such as quality assurance and productivity.
  • Handles sensitive matters courteously and with professionalism. When appropriate, can escalate to leadership for proper awareness and/or resolution.
  • Demonstrates consistent and punctual attendance.
  • Upholds high energy and positive attitude, even when under pressure.
  • Adapts quickly to change and balances multiple priorities in a fast paces environment.
  • Thoroughly documents all interactions and consistently update consumer records in relevant technology system.
  • Exhibits a desire to continuously learn, improve service delivery, and work in a team environment.
  • Ability to schedule for multiple department/service areas in all hospital/ outpatient departments
  • Ability to schedule various testing including but not limited to procedural scheduling including anesthesia cases.
  • Perform other duties as assigned by department leaders.

    •  

    Qualifications and Experience:

    • High School Completion or equivalent
    • Previous clerical / physician office training
    • Epic/EMR 1 Year experience
    • Medical Terminology
    • Computer Literate with strong knowledge of Microsoft Office products
    • Ability to function in a fast-paced call center environment. While maintaining a respectful, caring, and professional manner.
    • Previous registration or scheduling experience preferred.
    • Excellent written and verbal communication skills

    Overview

    Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

    Frequently Asked Questions

    Is the salary disclosed for the Medical Scheduler II - Central Scheduling position at ketteringhealth?
    The salary for this Medical Scheduler II - Central Scheduling role at ketteringhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Medical Scheduler II - Central Scheduling position at ketteringhealth located?
    This Medical Scheduler II - Central Scheduling role at ketteringhealth is based in Miamisburg, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Medical Scheduler II - Central Scheduling role at ketteringhealth full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Medical Scheduler II - Central Scheduling role in the 934093 - CENTRAL SCHEDULING department at ketteringhealth.
    Which team or department does the Medical Scheduler II - Central Scheduling at ketteringhealth belong to?
    This Medical Scheduler II - Central Scheduling position is part of the 934093 - CENTRAL SCHEDULING department at ketteringhealth. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Medical Scheduler II - Central Scheduling position at ketteringhealth?
    Click the "Apply Now" button on this page. You will be redirected to ketteringhealth's official application portal hosted on icims where you can submit your application directly.
    When was the Medical Scheduler II - Central Scheduling job at ketteringhealth posted?
    This Medical Scheduler II - Central Scheduling position at ketteringhealth was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
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