Home Care and Community Support Worker
sydneyhealthcare
Mental Health Support Worker
About this role
Mental Health & Disability Support Workers
Wollongong, NSW
We are seeking experienced Mental Health & Disability Support Workers to support participants with complex mental health needs across the Wollongong region.
Applicants must have availability for shifts ranging between 4-10 hours per day.
About the Role
You will be supporting participants with complex mental health conditions, including:
- Co-occurring alcohol and drug use
- Psychosocial disability and complex behavioural needs
- Children with ASD
- Non-verbal support
Support will involve working in dynamic environments where participants may experience distress, emotional dysregulation, or periods of mental health deterioration.
Key Responsibilities
- Provide person-centred mental health support in line with individual care plans
- Supervise and prompt medication administration in accordance with protocols
- Implement Positive Behaviour Support Plans (BSPs), including proactive and reactive strategies
- Use de-escalation techniques, low-arousal communication, and emotional regulation skills during periods of distress
- Work confidently in environments where substance use may be present, applying harm-minimisation approaches and professional boundaries
- Recognise early warning signs and follow escalation pathways, including contacting emergency services when required
- Maintain accurate, objective documentation including case notes, incident reports, and handovers
- Communicate effectively with the wider support team and management
- Respect participant choice and control, including the right to refuse support
- Assistance with personal care and manual handling when required
- Assist with daily living tasks to promote independence
Essential Requirements
- Demonstrated experience supporting individuals with complex mental health needs, ASD, AOD, and/or behavioural challenges
- Strong emotional regulation skills and calm, professional communication style
- Experience implementing Behaviour Support Plans and following safety protocols
- Ability to work independently and within a team in high-pressure environments
- NDIS Worker Screening Check (or willingness to obtain)
- First Aid & CPR (or willingness to obtain)
- Valid Driver’s License and reliable vehicle (mandatory)
Frequently Asked Questions
Is the salary disclosed for the Mental Health Support Worker position at sydneyhealthcare?
The salary for this Mental Health Support Worker role at sydneyhealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Mental Health Support Worker job at sydneyhealthcare remote?
Yes, this Mental Health Support Worker position at sydneyhealthcare is remote, with team members based in Remote, Wollongong, New South Wales, Australia. You can work from home or anywhere in the supported regions.
Is the Mental Health Support Worker role at sydneyhealthcare full-time or part-time?
This is listed as a Casual position. It is posted as a Mental Health Support Worker role at sydneyhealthcare.
How do I apply for the Mental Health Support Worker position at sydneyhealthcare?
Click the "Apply Now" button on this page. You will be redirected to sydneyhealthcare's official application portal hosted on bamboohr where you can submit your application directly.
When was the Mental Health Support Worker job at sydneyhealthcare posted?
This Mental Health Support Worker position at sydneyhealthcare was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Mental Health Support Worker
sydneyhealthcare
You'll be redirected to sydneyhealthcare's official application page on bamboohr.