Merchandising Manager
fynd· Growth
About this role
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role
We are looking for an experienced Merchandising Manager to drive business growth from Indian retailers. This is a sales-and-relationship-driven role — you will be responsible for identifying and onboarding new retail partners, as well as managing and growing existing retailer accounts. The ideal candidate brings deep merchandising and retail-industry knowledge combined with strong sales acumen, and is comfortable owning revenue targets end-to-end — from prospecting to long-term account growth.
What You'll Do
New Business Acquisition
- Identify, prospect, and onboard new Indian retailers/retail chains as business partners.
- Build a strong pipeline of prospective retailers through market mapping, networking, and industry connects.
- Pitch Fynd's offerings to retailer decision-makers (owners, category heads, merchandising/buying teams) and close new business.
- Negotiate commercial terms, margins, and partnership agreements in line with company guidelines.
Key Account Management
- Own and grow relationships with existing retailer accounts, acting as the primary point of contact.
- Track account performance (sales, inventory turns, category growth) and identify opportunities to expand business share.
- Work closely with retailers on merchandising planning — assortment, pricing, stock replenishment, and promotional calendars.
- Resolve escalations and ensure high retailer satisfaction to drive long-term retention.
Merchandising & Market Intelligence
- Stay current on retail and merchandising trends, competitor activity, and category performance across regions.
- Provide market feedback and retailer insights to internal category, product, and pricing teams.
- Support planning of seasonal/promotional strategies with retail partners to maximize sell-through.
Reporting & Coordination
- Maintain accurate records of pipeline, account status, and revenue performance in CRM/reporting tools.
- Coordinate with internal teams (operations, supply chain, finance) to ensure smooth onboarding and servicing of retail accounts.
- Report regularly on business acquisition, account health, and target achievement to leadership.
Some specific Requirements
- 10–14 years of experience in merchandising, retail sales, or business development, with a strong track record of working with Indian retailers/retail chains.
- Proven experience in both new business acquisition and account management/relationship growth.
- Strong understanding of retail merchandising practices — assortment planning, category management, pricing, and inventory dynamics.
- Excellent negotiation, communication, and relationship-management skills.
- Ability to travel as required to meet retail partners and manage regional business.
- Proficiency with CRM tools and MS Office/Excel for reporting and pipeline tracking.
Good to Have
- Existing network/relationships with Indian retail chains or regional retailers.
- Experience in retail-tech, omnichannel platforms, or B2B retail partnerships.
- Exposure to category-specific merchandising (fashion, FMCG, electronics, etc., as relevant).
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we're seeking talented individuals eager to grow with us. We believe in empowering our people to take ownership, lead with confidence, and shape their careers. Learning Wallet: Enrol in external courses or certifications to upskill—we'll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections. - Regular community engagement and team-building activities - Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Frequently Asked Questions
Is the salary disclosed for the Merchandising Manager position at fynd?
The salary for this Merchandising Manager role at fynd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchandising Manager position at fynd located?
This Merchandising Manager role at fynd is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchandising Manager role at fynd full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Merchandising Manager role in the Growth department at fynd.
Which team or department does the Merchandising Manager at fynd belong to?
This Merchandising Manager position is part of the Growth department at fynd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchandising Manager position at fynd?
Click the "Apply Now" button on this page. You will be redirected to fynd's official application portal hosted on keka where you can submit your application directly.
When was the Merchandising Manager job at fynd posted?
This Merchandising Manager position at fynd was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Merchandising Manager
fynd
You'll be redirected to fynd's official application page on keka.