Merchant Support Officer (Entry Level)

cermaticomยท Business Development
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About this role

Company Description

Job Description

  • Manage documents such as PKS, NDA, Addendum, Novation, and Commitment Letters starting from the circulation process to Finance and Legal until they are completely signed by the Director.

  • Archive documents with Legal, as well as send documents that have been signed by both parties to each respective merchant.

  • Perform monthly reconciliations of transactions from merchants within the scope of Business Development (BD) and Key Account (KA).

  • Submit payment requests to the Finance team for invoices received from merchants based on the reconciliations performed, including Placement, Promotion, and Sponsorship invoices, and monitor tracking until payment is completed.

  • Monitor registration forms for existing/new merchants registered by the BD/KA team to ensure they comply with applicable SOPs.

  • Carry out administrative duties and coordination, including following up with Finance regarding payment status, tracking the progress of documents submitted to Legal, and providing support to merchants and internal teams in fulfilling additional document requirements.

Qualifications

  • At least a Diploma Degree in Economic, Accounting or related fields.
  • Fresh graduate with internship experience are welcome to apply.
  • Familiar with Microsoft Office (Word, Excel, Power point)
  • Detail oriented
  • Good communication skills

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Merchant Support Officer (Entry Level) position at cermaticom?
The salary for this Merchant Support Officer (Entry Level) role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchant Support Officer (Entry Level) position at cermaticom located?
This Merchant Support Officer (Entry Level) role at cermaticom is based in Central Jakarta, Central Jakarta, Jakarta, Indonesia, id, Jakarta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchant Support Officer (Entry Level) role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a Merchant Support Officer (Entry Level) role in the Business Development department at cermaticom.
Which team or department does the Merchant Support Officer (Entry Level) at cermaticom belong to?
This Merchant Support Officer (Entry Level) position is part of the Business Development department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchant Support Officer (Entry Level) position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Merchant Support Officer (Entry Level) job at cermaticom posted?
This Merchant Support Officer (Entry Level) position at cermaticom was posted on Jul 13, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Merchant Support Officer (Entry Level)
cermaticom
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