Messenger I- Koch Center (Evening Shift)

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: Join one of the nation’s leading healthcare institutions and build a meaningful career with purpose as a Messenger at our Koch Center location. Whether you’re seeking stability and excellent benefits or looking to grow your career in healthcare, this role offers the opportunity to make an important impact every day.

Service is at the heart of everything we do. As a Messenger, you will help support patient care by ensuring the safe, timely, and efficient transportation of pharmaceuticals, medical supplies and equipment, documents, laboratory specimens, and patients throughout MSK locations in New York City. Apply today to join our Transportation team!

Role overview:

• Pick up and deliver mail between the Main Campus mailroom and other designated locations.
• Retrieve and deliver medical instruments to Central Sterile Processing at designated pickup times.
• Safely transport specimens, mail, treatments, and other materials from off-site locations to their designated destinations using approved containers.
• Transport patients safely and courteously.
• Communicate professionally and respectfully with patients, hospital staff, and colleagues.
• Respond promptly to pickup requests from off-site locations and within the Main Campus.
• Answer telephone calls clearly and professionally, identifying yourself and your location.
• Obtain and document all required information from callers, including the caller’s name, time of call, extension, item being picked up, pickup location, recipient, and delivery priority.
• Complete all required documentation related to pickups and deliveries.

Key qualifications:

• Motivated to provide outstanding customer service.
• Action-oriented and eager to take on new opportunities and challenges with urgency, energy, and enthusiasm.
• Adaptable and able to adjust your approach to meet changing priorities and situational demands.
• A sound decision-maker with the ability to make timely choices that keep operations moving forward.
• Skilled at planning and prioritizing work to meet organizational goals and commitments.
• Committed to maintaining high standards of productivity, safety, and reliability.

Core skills:

• Prior courier or messenger experience is preferred.
• Strong customer service and communication skills.
• Dedicated, dependable, motivated, and hardworking.
• Basic knowledge of internet navigation and email.
• Ability to manage multiple assignments and respond effectively to time-sensitive requests.

Additional information:

• Schedule: Monday through Friday, 2:00 p.m.–10:00 p.m.
• Location: Koch Center, 530 East 74th Street, New York, NY.
• Reports to: Assistant Manager, Transportation.

Helpful links:

• Compensation Philosophy
• Benefit

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.