Metadata Manager

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Role Overview

We are seeking a detail-oriented and highly organized Metadata Manager to help ensure the accuracy, consistency, and scalability of our content and data systems.

In this role, you will collaborate with a wide range of internal and external stakeholders across multiple lines of business, serving as a key partner in maintaining high-quality descriptive metadata and supporting efficient content operations. You will play a critical role in enabling content discovery and delivery, improving data integrity, and driving alignment across teams and workflows.

This is an exciting opportunity for someone with a deep passion for anime and strong metadata expertise to make a direct impact on content launches and the fan experience. Your knowledge will help ensure our content is accurately represented, easily discoverable, and ready for audiences around the world.

Responsibilities:

• Communicate meaningful, actionable insights from large data and metadata sources to stakeholders 
• Establish and maintain standards for data quality, taxonomy, and metadata management to ensure data is reliable, consistent, and accessible 
• Enter and manage descriptive metadata across all localized languages within CMS tools 
• Validate hierarchical structures registered by the data governance team to ensure accuracy and alignment 
• Analyze data received from licensors and cross-functional teams to ensure compliance with delivery requirements and standards 
• Perform ongoing data quality checks, audits, and issue resolution to maintain data integrity 
• Build strong cross-functional partnerships and drive consensus on data standards, workflows, and best practices 
• Create and maintain SOP documentation to support evolving standards, processes, and guidelines 
• Contribute to building and refining hierarchies that power the digital supply chain and content discoverability
• Manage go-to-market (GTM) rollouts, including verifying dataset completion, tracking readiness, and managing timelines

About You:

• 5+ years of experience in Metadata management, data operations, or a related role within the anime, media or entertainment industry.
• 3+ years of experience managing projects using various organizational tools.
• 3+ years of experience in Google Workspace, Microsoft Office, and collaboration tools.
• Advanced Airtable proficiency.
• Multi-lingual speakers are a plus

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy great benefits and perks

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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