National Dir Workers' Compensation & API

Overview

As the National Dir Workers’ Compensation and API, you will lead the development and execution of a scalable, enterprise-wide workers’ compensation (WC), auto (A), and personal injury (PI) channel strategy. 

This is a leadership role responsible for accelerating growth and margin performance across ATI Physical Therapy's WC and API segments by strengthening national account capabilities, enhancing market-level execution, and expanding differentiated access channels.  ATI Physical Therapy Business Solutions

You will partner closely with field leadership, clinical operations and sales to build a more coordinated, outcomes-driven WC platform - positioning ATI as a preferred partner to employers, payers, TPAs, brokers and strategic partnerships.

Reporting directly to senior leadership, you will play a critical role in shaping ATI’s long-term WC/API go-to-market approach and ensuring consistent execution across all markets.

This is a leadership role with direct and indirect reports.

This is a fully remote position for US-based employees.

This role includes up to 30% travel across ATI's nationwide footprint.

Responsibilities

National Strategy & Market Development• Define and lead ATI’s enterprise WC strategy, aligned to growth, margin expansion, and market differentiation.• Develop a cohesive go-to-market model across national, regional, and local WC channels.• Identify and scale differentiated access points (employers, TPAs, brokers, early intervention, and legal community pathways).• Establish ATI’s positioning around outcomes, speed to RTW, and clinical quality across all three verticals.

Network & Account Management Strategy• Build and operationalize a best-in-class network account management model. • Lead strategy for national and regional WC payer/TPA relationships, including contracting approach, performance expectations, and value articulation.• Design and implement preferred provider frameworks, including service level agreements (SLAs), access standards, and reporting capabilities. • Expand ATI’s ability to drive direct relationships and influence referral pathways through strategic partnerships. 

Field Enablement & Market Execution• Provide strategic direction and oversight for local WC/API business planning and execution across regions and districts.• Partner with Business Development (BDM), Clinical Directors, and Operations leaders to ensure consistent execution of channel growth initiatives. • Establish clear roles, accountability, and coordination across clinical, and field teams. • Support development of micro-network strategies in priority markets. 

Performance Management & Analytics• Define and track key performance indicators including days to first visit, visits per claim, RTW timelines and outcomes, and re-injury rates. • Partner with analytics and clinical ops to build transparent reporting and insights for internal teams and external partners. • Use data to drive continuous improvement and differentiate ATI’s value proposition across all three channels.

Cross-Functional Leadership• Collaborate with Clinical Operations to ensure standardized protocols, documentation, and training aligned to best practices. • Partner with Marketing to strengthen ATI’s value story and employer-facing messaging. • Partner with Compliance and Legal to ensure adherence to state-specific laws and regulations.• Influence digital and access strategies, including front door and scheduling capabilities, to improve patient and partner experience. • Work with back office ATI teams (RCM, AMT, Case Management, Payer Relations) to ensure strategy can be delivered and Accounts are supported.

Qualifications

Minimum EducationRequired:• Bachelor’s degree in Business, Healthcare Administration, or related fieldPreferred:• Master’s degree (MBA, MHA, or related field) 

Minimum ExperienceRequired:• 10+ years of experience in Workers’ Compensation, healthcare services, or managed care • Experience in network management, payer/TPA relationships, and contracting strategy • Strong understanding of WC claims lifecycle, RTW dynamics, and employer expectations • Experience leading cross-functional teams in a matrixed environment • Data-driven, with experience leveraging performance metrics to influence outcomes  Preferred:• Experience working in or with provider organizations and MSK/rehabilitation services• Experience building and scaling national programs 

Knowledge Skills and Abilities• Deep understanding of WC claims lifecycle and return-to-work dynamics • Strong expertise in network strategy, contracting, and account management • Ability to translate data into actionable insights and performance improvement • Proven ability to influence cross-functional stakeholders in a matrixed organization • Strong executive communication and relationship-building skills

Licenses and CertificationsRequired:• NonePreferred:• Relevant industry certifications (e.g., Workers’ Comp, Healthcare Administration)

Virtual Employee?

Salary Range

Location/Org Data : Dept Number

Responsibilities

National Strategy & Market Development
• Define and lead ATI’s enterprise WC strategy, aligned to growth, margin expansion, and market differentiation.
• Develop a cohesive go-to-market model across national, regional, and local WC channels.
• Identify and scale differentiated access points (employers, TPAs, brokers, early intervention, and legal community pathways).
• Establish ATI’s positioning around outcomes, speed to RTW, and clinical quality across all three verticals.
 
Network & Account Management Strategy
• Build and operationalize a best-in-class network account management model. 
• Lead strategy for national and regional WC payer/TPA relationships, including contracting approach, performance expectations, and value articulation.
• Design and implement preferred provider frameworks, including service level agreements (SLAs), access standards, and reporting capabilities. 
• Expand ATI’s ability to drive direct relationships and influence referral pathways through strategic partnerships. 
 
Field Enablement & Market Execution
• Provide strategic direction and oversight for local WC/API business planning and execution across regions and districts.
• Partner with Business Development (BDM), Clinical Directors, and Operations leaders to ensure consistent execution of channel growth initiatives. 
• Establish clear roles, accountability, and coordination across clinical, and field teams. 
• Support development of micro-network strategies in priority markets. 
 
Performance Management & Analytics
• Define and track key performance indicators including days to first visit, visits per claim, RTW timelines and outcomes, and re-injury rates. 
• Partner with analytics and clinical ops to build transparent reporting and insights for internal teams and external partners. 
• Use data to drive continuous improvement and differentiate ATI’s value proposition across all three channels.
 
Cross-Functional Leadership
• Collaborate with Clinical Operations to ensure standardized protocols, documentation, and training aligned to best practices. 
• Partner with Marketing to strengthen ATI’s value story and employer-facing messaging. 
• Partner with Compliance and Legal to ensure adherence to state-specific laws and regulations.
• Influence digital and access strategies, including front door and scheduling capabilities, to improve patient and partner experience. 
• Work with back office ATI teams (RCM, AMT, Case Management, Payer Relations) to ensure strategy can be delivered and Accounts are supported.