NDIS Support Coordinator

Company Description

Job Description

• Full-time (negotiable – 0.8 FTE minimum) | Ongoing position
• Boronia office, on the lands of the Wurundjeri People + hybrid working conditions
• $46.70 – $51.26 p/Hour + 12% super + generous Salary Packaging benefits of up to $18,550

About the program and team
Each’s NDIS Support Coordination team works alongside people with disability, families, and carers to navigate the NDIS with confidence. The team supports participants to understand their plans, connect with the right services, and build the skills and knowledge to live the life they choose—at their own pace, on their own terms.

You’ll join a supportive, collaborative team that values shared learning, reflective practice, and delivering high‑quality, person‑centred support.

Your role, your impact
As a NDIS Support Coordinator, you’ll play a key role in supporting participants to move from planning to action in a way that reflects what matters to them. Your work will help participants strengthen their capacity, navigate systems with less stress, and feel more connected to their community.

You will:

• Build strong, respectful relationships with participants, families, carers, and stakeholders
• Support participants to understand and use their NDIS plans, building confidence and decision‑making skills
• Coordinate services and supports that align with each person’s goals, values, and needs
• Advocate for participants to ensure services are responsive, appropriate, and inclusive
• Monitor plan progress, risks, and outcomes, adjusting supports where needed
• Prepare and submit reports for the NDIA in line with plan requirements
• Accurately record and claim support coordination hours and maintain high‑quality documentation
• Contribute to continuous improvement, training, supervision, and team learning

About you
We’re looking for someone who brings compassion, organisation, and curiosity, and who enjoys working alongside people to solve problems and build capacity.

You’ll be well suited to this role if you have:

• Diploma or higher qualification in a relevant health or human services discipline 
• Experience working in disability, mental health, community, health, or human services
• A person‑centred and strengths‑based approach
• Strong communication and relationship‑building skills
• Confidence managing priorities and navigating systems
• Experience coordinating services and supporting people with complex needs
• Ability to work respectfully with people from diverse backgrounds
• Current state‑based driver’s licence
• Current WWCC and NDIS Worker Screening Check (or willingness to obtain)

What will make you stand out
We’d love to hear from you if you also have:

• Lived experience of disability or experience supporting a family member with disability
• Experience working with psychosocial disability or dual disability

What’s in it for you
At Each you’ll be supported to be your best.

We provide:

• Supportive & inclusive culture – Work with colleagues and leaders who genuinely care
• Balance your way – Flexible working arrangements to support life outside work
• Professional development & supervision – Ongoing learning, mentoring, and reflective practice
• Boost your take‑home pay – Not‑for‑Profit salary packaging up to $15,900 per year PLUS up to $2,650 towards meals and entertainment
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC  
• More leave when you need it –  4 or 5 weeks annual leave (dependent upon award or agreement coverage), paid parental leave, personal/carer’s leave, cultural and gender affirmation leave, and the option to purchase extra leave

Qualifications

Additional Information

To view the full Position Description, click here or visit each.com.au, go to Work With Us → Careers → Open Roles, and search for this position.

For more information or a confidential conversation, please contact Laura Helps – Team Leader, Support Coordination at Laura.Helps@each.com.au

Applications Close: Tuesday 11th August 2026

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period—so don’t miss out and apply today!

Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.

Next Steps in the Hiring Process 
Learn more about next steps, check out our Hiring Process Guide.

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