Network Senior Technician

Overview

Job Summary:

The Network Senior Technician will report directly to the Network Lead. This position is located at Pituffik Space Base, Greenland.

The Network Senior Technician assists the Network Lead with the overall activities of the NIPRNET, SIPRNET and DSN voice Network at Pituffik Space Base, Greenland. The major emphasis is to ensure contractor-controlled availability rates meet or exceed Performance Work Statement requirements, site reporting is accomplished flawlessly, and critical system failures are rapidly and accurately reported and resolved. Other duties and responsibilities may be assigned to meet the changing needs of contract performance.

Essential Duties and Responsibilities:

• Interfaces with government agencies and government contractors to accomplish mission essential operations as needed; requested.
• With the Network Lead, reviews hardware/software modification proposals and the testing requirements to implement those modifications. Is required to fully ensure new modifications are tested to ensure that system degradations do not occur. Responsible for the configuration management of system hardware and software.
• With Network Lead, reviews and provides inputs to change or enhance procedures and Operating Instructions (OIs). Implements Company and government policies and procedures. Through the Network Lead, updates operating instructions to account for new procedures or policies.
• As determined by Network Lead, attends meetings that provide the local command elements with relevant details of system availability, equipment malfunctions, logistical, funding and safety issues.
• Through Network Lead, manages and directs work center activities in support of all operational requirements.
• Assists in the training of new personnel in a timely matter, and recurring training as needed.
• Updates training records and ensures training programs are up to date with the installation or removal of equipment.
• Creates and submits appropriate reports as needed. Requests Authorized Service Interruption’s (ASI’s) as needed to perform maintenance.
• Works with telecommunications users, Network Operation System Centers (NOSC) and other facilities in the timely troubleshooting and restoration of communications.
• In conjunction with the Network Lead, oversees the proper actions for incoming and outgoing classified documents and equipment. Ensure the proper documentation and packaging of these items.
• Able to perform the duties of Network Telecommunications technicians.
• If appointed by the Network Lead, is the Records Custodian (RC) for the office, oversees the office filing system to ensure completeness and correct filling of items using the AFRIMS program IAW Air Force Policies.
• Supervises the work center utilizing the appropriate operating instructions, Technical Orders, and Defense Information System Agency (DISA) Circulars, in the operation and repair of equipment.
• Through the Network Lead, ensures operational availability requirements are satisfied IAW the Performance Work Statement (PWS). Comprehends technical data and can use test equipment for system troubleshooting and repair.
• Is the primary equipment custodian responsible for maintaining assigned Information Technology Equipment account(s).
• Coordinates with supply on matters of turning in or ordering of equipment items. Conducts annual inventory of all equipment items and ensures that they are labeled correctly.
• Ensures proper inventories of all material are conducted and annotated in the Master Station Log (MSL).
• As determined by the Network Lead, oversees and coordinates Crypto updates with the COMSEC custodian. Creates Emergency Action Plans (EAP) for situations in accordance with proper directives.
• If designated by Network Lead, is accountable for supply point, bench stock and supplemental inventories. Conducts a periodic inventory of items.
• In conjunction with the Network Lead, maintains historical data of all network operations and maintenance.
• Verifies status of Preventive Maintenance Inspections.
• Provides duty relief to subordinate personnel for meal, restroom, and storm breaks.
• Along with Network Lead, is responsible for the cybersecurity posture of the Network.

Educational/Training Requirements:

• High School Diploma or Equivalent.
• Completion of civilian or military technical training or the equivalent.
• Minimum of four years of experience in office administration with demonstrated skills in the use of automated office products such as Microsoft Office (Word, Excel, Outlook).

Required Skills/Experience:

• COMPTIA Security+ certification required.
• Preference is given for a degree in communications, computers, or electrical systems training along with military leadership and management experience to include military leadership schools.
• Excellent communication skills both written and verbally.

Clearance Requirements:

• Currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase.
• Employment and start date are contingent upon the candidate receiving the required US DoD issued interim security clearance

Supervision:

The Network Lead serves as the general supervisor for the Network Senior Technician.

• Responsibilities for Work of Others: Ensures all work center personnel perform their tasks as assigned. During Network Lead’s absence, Network Senior Technician is primary interface between Site Management and work center.

Work Environment:

• Must be able to lift or move items weighing up to 50 pounds and up to 100 pounds with assistance. Rotation schedule will be 8 weeks on and 5 weeks off with possibility of adjustment. A 72-hour work week will be the norm.
• Network Senior Technician rotation schedule will offset Network Lead.

Physical Demands:

• Walking, sitting, typing, bending and lifting items as required within position requirements.

InDyne is a full-service military, civilian and commercial operations company. Our Mission is to provide tailored cost effective, quality services and solutions. Our Vision is to exceed customer expectations by delivering results through agility, flexibility and responsiveness. Our Core Values include integrity, trust and loyalty.

Pay Range