NOC Engineer

southstarcareers· South Star
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📍 Navi Mumbai- Vashi

About this role

At South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.

South Star Software Pvt Ltd is seeking highly skilled Telecommunication Broadband Technicians to join it's managed services team supporting Advanced Services Repair (ASR). This role is responsible for managing complex repair tickets, providing client-facing technical support, and owning escalations through resolution across multiple network and voice technologies both wireline and wireless. The ideal candidate demonstrates strong troubleshooting expertise, excellent communication skills, and the ability to independently manage high-priority incidents in a fast-paced environment.

 

Required Technical Proficiencies:

  • Problem analysis, troubleshooting and root cause investigation with partner carriers for broadband and DS1+ services
  • Ownership of partner carrier circuits, including escalation management and resolution coordination
  • Fixed wireless support (Digi/Cradlepoint/Sierra routers)
  • Voice Technologies including POTS and POTS in a Box (PIAB)
  • Analyze, diagnose, and remediate complex customer issues end-to-end through final resolution

 

Additional Qualifications:

  • Ability to provide the highest level of technical support to internal and external customers
  • Excellent written and verbal communication skills
  • Proven ability to troubleshoot complex network and service issues
  • Comfortable working independently while collaborating across teams
  • Experience with enterprise network, voice, and SD-WAN solutions

 

Base Requirements:

  • Qualified candidates must have a minimum of 5+ years in a network/telecom repair or escalation role, or 3–5 years in a Tier 2/3 Managed Services environment
  • B.S. and/or M.S. in CS or related field a plus
  • Networking certifications such as CCNA/CCNP or equivalent vendor certifications a plus

 

Keyword: Telecommunications, CCNA, CCNP, SD-WAN, Wireless Tech Support, Digi. Cradlepoint, Jobs Near Me, Telecommunication Jobs Mumbai, #Telecommunications, #CCNA, #CCNP, #SD-WAN, #WirelessTechSupport, #Digi, #Cradlepoint, #JobsNearMe, #TelecommunicationJobsMumbai, Mumbai, Telecom Tech Support, #TelcommSupportServiceEngineer, Telecom Support Service Engineer, BroadBand Techincians, #BroadbandTechnician

Frequently Asked Questions

Is the salary disclosed for the NOC Engineer position at southstarcareers?
The salary for this NOC Engineer role at southstarcareers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the NOC Engineer position at southstarcareers located?
This NOC Engineer role at southstarcareers is based in Navi Mumbai- Vashi. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the NOC Engineer at southstarcareers belong to?
This NOC Engineer position is part of the South Star department at southstarcareers. See the full job description for more information about the team structure and responsibilities.
How do I apply for the NOC Engineer position at southstarcareers?
Click the "Apply Now" button on this page. You will be redirected to southstarcareers's official application portal hosted on greenhouse where you can submit your application directly.
When was the NOC Engineer job at southstarcareers posted?
This NOC Engineer position at southstarcareers was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
NOC Engineer
southstarcareers
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