Nurse (RN) – Capacity Coordination Center

📍 Lebanon, NH, USPART TIME🗓 Posted Jun 11, 2026

About this role

Overview

Are you looking to advance your knowledge and skills? You will enhance your critical thinking while engaging with clinical professionals – as the command center - to support other member hospitals within the Dartmouth-Hitchcock Health system?

This is the opportunity for you !

Nurse, Capacity Coordination Center1x12 hour shift p/week, D/N Rotation, regularly scheduled

As part of a multi-disciplinary team, applies the nursing process to develop a plan using telephone triage and review of the medical record for patients who require urgent/emergent DH consultation, outpatient procedure or transfer as well as transfers between levels of care during patients’ inpatient hospitalization. Capacity Coordination Center Nurses are responsible for providing a high level of customer service in a high stress, fast paced environment while maintaining flexibility and the ability to adapt, improvise and problem solve in rapidly changing conditions.

Responsibilities

Obtains and documents relevant clinical data to individually assess the needs of each patient to ensure appropriate level of care and proper placement of patients.

Acts as a navigator for referring providers in identifying and accessing appropriate DHH services.

Manages and coordinates communications between referring and DH providers via telephone and electronic communication methods.

Identifies and facilitates patients for redirect and placement to DHH affiliates.

In collaboration with the On Call Medical Director determines appropriateness of requests for outside transfers, and identifies patients who are considered high priority such as EMTALA, active cancer care, dialysis, DH readmission, etc.

Obtains and communicates to DH providers, relevant medical records and images from referring providers.

Arranges and coordinates local, regional and international transfers to DH, for patients who require tertiary care or who have established care at DH. .

Works with medical staff to appropriately re-prioritize transfer queue.

Communicates and collaborates with DH medical staff to prioritize activities associated with accurate transfer timing, placement needs, and bed assignment. .

Coordinates and actively participates in daily capacity huddles with On-Call Medical Director, administration, and designated departmental charge nurses to develop relevant mitigation strategies that maximize safe patient intake and patient care resource needs.

Advocates on patient behalf in obtaining access to appropriate DHH services.

Directs, coordinates, and updates patient transfer queue.

Coordinates and assists in developing transportation plans for Neonatal, Pediatric, and Adult Critical Care patients.

Identifies and delegates appropriate tasks to assistive personnel/coordinators.

Develops and promotes long-term relationships with house supervisors, charge nurses, referring facilities and providers.

Determines and assigns accurate patient admission type following established guidelines and criteria.

Collaborates with other to maximize day to day patient and bed flow management. This includes, but is not limited to, preparing for critical care bed meetings, monitoring, interacting with, and ensuring accuracy of electronic patient placement systems data, providing back up for patient placement discussion and decisions.

Implements standardized and consistent patient placement processes across all areas of responsibility. Assigns locations/beds for stepdown and critical care patients. Arranges external, and facilitates internal transfers for stepdown and critical care patients.

Implements and communicates patient census procedures. Analyzes, synthesizes, and corrects census errors and act as a resource to ensure accurate census and patient charges.

Actively engages in the daily implementation of strategic goals. Engages with leadership to develop, maintain, and improve departmental policies, procedures, and workflows. Interprets and supports policies, procedures, and safety standards to facilitate daily operations.

Identifies and defines problem areas, making recommendations for improvement.

Perform other duties as required or assigned.

Qualifications

Graduate from an accredited Nursing Program required.
Bachelor of Science Degree in Nursing (BSN) is strongly preferred.
3 years of Critical Care experience strongly preferred.
Leadership experience desirable.
Previous computer experience required (Word, Windows, and Excel).
Proven organizational and multi-tasking abilities along with strong customer service skills that include excellent phone etiquette.

Required Licensure/Certifications

Licensed Registered Nurse with NH eligibility required.
Basic Life Support (BLS) required upon hire.

Frequently Asked Questions

Is the salary disclosed for the Nurse (RN) – Capacity Coordination Center position at dartmouth-hitchcock?

The salary for this Nurse (RN) – Capacity Coordination Center role at dartmouth-hitchcock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.

Where is the Nurse (RN) – Capacity Coordination Center position at dartmouth-hitchcock located?

This Nurse (RN) – Capacity Coordination Center role at dartmouth-hitchcock is based in Lebanon, NH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.

Is the Nurse (RN) – Capacity Coordination Center role at dartmouth-hitchcock full-time or part-time?

This is listed as a PART TIME position. It is posted as a Nurse (RN) – Capacity Coordination Center role in the Nursing department at dartmouth-hitchcock.

Which team or department does the Nurse (RN) – Capacity Coordination Center at dartmouth-hitchcock belong to?

This Nurse (RN) – Capacity Coordination Center position is part of the Nursing department at dartmouth-hitchcock. See the full job description for more information about the team structure and responsibilities.

How do I apply for the Nurse (RN) – Capacity Coordination Center position at dartmouth-hitchcock?

Click the "Apply Now" button on this page. You will be redirected to dartmouth-hitchcock's official application portal hosted on icims where you can submit your application directly.

When was the Nurse (RN) – Capacity Coordination Center job at dartmouth-hitchcock posted?

This Nurse (RN) – Capacity Coordination Center position at dartmouth-hitchcock was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.

Nurse (RN) – Capacity Coordination Center

dartmouth-hitchcock

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Nurse (RN) – Capacity Coordination Center

About this role

Overview

Responsibilities

Qualifications

Required Licensure/Certifications

Frequently Asked Questions

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