Office Manager

Company Description

By joining Frasers Group, you become a key part of one of the most dynamic and fast‑growing retail companies. We are redefining the retail landscape with boldness and innovation. Our impressive portfolio of brands reflects our drive to constantly evolve, diversify our investments, and modernise our stores. We rethink retail beyond conventions to secure a strong and sustainable future for our business.

Job Description

Frasers Group Asia is seeking a highly organised and proactive Office Manager to support the day-to-day operations of our Malaysia office. This is a varied role that combines office management, executive support, payroll coordination, and HR administration.

As the face of the office, you will ensure a professional and welcoming environment for employees, visitors, and stakeholders whilst supporting the wider business with administrative and operational activities.

Key Responsibilities

• Act as the first point of contact for all visitors, clients, and office enquiries, providing a professional and welcoming experience.
• Oversee the day-to-day running of the office, including meeting room set-up, post distribution, deliveries, and office logistics.
• Manage relationships with cleaning, security, facilities, and IT providers to ensure the office operates efficiently.
• Maintain office supplies, stationery, equipment, kitchen, and communal areas to a high standard.
• Coordinate office expenses, purchase orders, supplier invoices, and general administrative records.
• Process shipments, arrange couriers, and support wider business operational requirements.
• Take ownership of office health and safety, ensuring compliance with company standards.
• Support payroll administration by coordinating employee data, payroll changes, and payroll-related queries.
• Provide HR administrative support, including onboarding, offboarding, employee records management, recruitment administration, and employee engagement activities.
• Build strong relationships across the business while continuously identifying opportunities to improve office processes and employee experience.

Qualifications

Technical skills

• Previous experience in a Office Manager/HR role
• Proficiency in office tools, especially Microsoft Office.
• Strong interest in continuous learning and employee development.
• Malay and English speaking.

Required competencies

• Rigour, organisation, and team spirit.
• Autonomy, versatility, and discretion.
• Stress resistance and ability to work within short deadlines.
• Excellent interpersonal and writing skills.
• Team‑oriented mindset and solution‑driven approach.

Additional Information

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one further interview with the Hiring Manager/wider team.