Employee Experience Specialist
Eva Pharma
Full time
Omnichannel Engagement Specialist
Eva Pharma· Global Marketing Affairs
About this role
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary
We are seeking a passionate and talented Omnichannel Engagement Specialist to join our dynamic team.
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
Key Responsibilities
- Lead and execute the omnichannel engagement strategy for the Saudi cluster, aligned with global direction and business objectives.
- Design customer segmentation and targeted engagement blueprints using HCP behavior, prescription data, and insights to define optimal channel mix, frequency, and personalization.
- Plan and deliver end-to-end omnichannel campaigns across digital, virtual, email, and physical channels, ensuring seamless customer journeys.
- Develop, localize, and deploy compliant multimedia content in collaboration with Medical, Regulatory, and Marketing teams.
- Monitor HCP interactions, SLAs, and engagement performance metrics, continuously optimizing effectiveness, impact, and ROI.
- Build and maintain strong relationships with healthcare stakeholders through regular field visits and representation at key medical events in Saudi Arabia.
- Bachelor’s degree in Pharmacy, Life Sciences, or a related field (MBA is a plus).
- Minimum 3+ years of pharmaceutical commercial experience (sales and/or marketing), including 2+ years in omnichannel or digital roles.
- Strong expertise in customer segmentation, behavioral targeting, and data-driven omnichannel engagement and campaign execution.
- Hands-on experience with digital and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud) and analytics tools, including content development.
- Solid understanding of the Saudi healthcare market, regulations, and local market dynamics.
- Strong analytical, stakeholder management, and communication skills
- Fluent in Arabic and English.
Frequently Asked Questions
Is the salary disclosed for the Omnichannel Engagement Specialist position at Eva Pharma?
The salary for this Omnichannel Engagement Specialist role at Eva Pharma is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Omnichannel Engagement Specialist position at Eva Pharma located?
This Omnichannel Engagement Specialist role at Eva Pharma is based in Giza, El Omraniya, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Omnichannel Engagement Specialist role at Eva Pharma full-time or part-time?
This is listed as a Full time position. It is posted as a Omnichannel Engagement Specialist role in the Global Marketing Affairs department at Eva Pharma.
Which team or department does the Omnichannel Engagement Specialist at Eva Pharma belong to?
This Omnichannel Engagement Specialist position is part of the Global Marketing Affairs department at Eva Pharma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Omnichannel Engagement Specialist position at Eva Pharma?
Click the "Apply Now" button on this page. You will be redirected to Eva Pharma's official application portal hosted on workable where you can submit your application directly.
When was the Omnichannel Engagement Specialist job at Eva Pharma posted?
This Omnichannel Engagement Specialist position at Eva Pharma was posted on Feb 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Omnichannel Engagement Specialist
Eva Pharma
You'll be redirected to Eva Pharma's official application page on workable.