Onboarding Administrator

Overview

Company Overview

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients.  As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.

With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.

Our goal is to become the staffing and services company others aspire to be.

Role Outline

The Onboarding Administrator provides a vital service within the Onboarding team. They establish and maintain working partnerships within a fast-paced environment, whilst holding themselves and others accountable. They use initiative to prioritize and complete tasks in order of importance and report back on issues in a timely manner, offering solutions whilst demonstrating patience despite setbacks.

An active participant in the team, they execute a range of background checks, liaising with third parties to ensure completion in a timely manner and are integral in building a compliant contractor pack for our clients.

Qualifications

Skills/Behaviours

• Natural team player
• Customer focused, helpful, and willing to support at all times
• Acts with self-confidence, decisiveness, and integrity at all times
• Confidential and diplomatic
• Resilient and composed
• Able to build effective working relationships
• Initiative and Drive – Goal Orientated and Results driven
• Personally accountable and self-reliant
• Problem Solver & flexible
• Excellent attention to detail and accuracy skills
• English and Hungarian language (verbal and written)

Preferred Skills

• Previous experience of working within an HR or administration role
• Previous exposure to a Customer and/or Sales Support environment would be an advantage
• Knowledge of HR processes as well

Responsibilities

Core Responsibilities

• Delivers a high level of customer service to both internal and external staffing
• Responsible for the initiation and completion of key onboarding checks such as credit, criminal, sanction checks and the self-auditing of these checks
• Peer auditing of key onboarding checks & completing any corrective actions required
• Manage internal inboxes
• Support the Allegis Group Onboarding team in ensuring candidates are compliant ahead of their start date
• Draft, review and send bespoke welcome emails to candidates to initiate onboarding process
• Responsible for volumes of data entry, validation of data and integrity for all information entered into key systems
• A subject matter expert on the compliance check process and policy, set by Allegis Group, our clients and legislation
• Dedicated point of contact for internal customer queries relating to onboarding and proactively seeks solutions, escalating where appropriate
• Advises internal customers on policies, compliance, and any other information that affects the business and/or the individual
• Partners with internal teams to obtain required documentation and information
• Complete ad hoc projects and duties requested by manager or supervisor