Operations Executive

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s Comercial unit is looking for a proactive Operations Executive with excellent communication who enjoys solving problems, and supporting a variety of operational processes across our gaming functions.

Job Description

Your influential mission. You will...

• Support Account Managers in delivering operational activities, ensuring client requests and business priorities are executed effectively.
• Assist with game launches, platform configurations, and product integration processes.
• Maintain and update game, product, and Marketplace configurations to ensure accuracy across platforms.
• Create and manage promotional campaigns, bonus setups, and CRM activities within internal systems.
• Monitor and analyse campaign and promotional performance, using key metrics and insights to identify opportunities, optimise future initiatives, and support data-driven decision-making.
• Partner with cross-functional teams including CRM, Marketplace, and Integration to support new initiatives and ongoing projects.
• Monitor workflows, track key activities, and help ensure operational tasks are delivered on time.
• Identify opportunities to simplify processes, improve efficiency, and reduce manual administration.

Qualifications

Components for success. You...

• Have previous experience in CRM operations (player engagement activities, bonus management, campaign execution) or operational support functions within the gambling industry.
• Are naturally curious, adaptable, and enjoy learning new systems and processes.
• Take ownership of your work, show initiative, and proactively drive tasks to completion.
• Have strong organisational skills and attention to detail.
• Communicate confidently in English and work well as part of a team.

You'll get extra points for...

• Knowledge of IMS and/or other online gaming platform back offices, particularly in relation to promotional tool configurations.
• Experience using Monday.com or similar workflow management tools.
• Proficiency in an additional language besides English.

Thrive in a culture that values...

• Continuous learning and exposure to new challenges.
• A supportive environment where successes are shared.
• Innovation, adaptability, and a passion for delivering results.

Additional Information

GAMESLINK TEAM

Welcome to Playtech GamesLink! Our dynamic and thriving commercial team is a driving force within Playtech, consistently achieving remarkable success. Fueled by passion, creativity, and a relentless pursuit of excellence, we’ve assembled the best minds in the industry. Join us to collaborate with the brightest stars and find a springboard for your career. Ready to make your mark? Be part of something exceptional at Playtech GamesLink!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.