Operations Executive (RI) - Bangalore South

About Rentokil Initial Hygiene

Rentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial services. Rentokil Initial offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats.

For more details: https://www.initial.com/in/

About the Role:

• The Executive/Sr. Executive - Operations will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.
• The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

• Coordinate with clients and maintain strong relationships to ensure service excellence and retention
• Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
• Validate and generate data, plans, and reports using the iCABS system
• Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
• Follow up on POs, service contracts, legal agreements, and contract renewals
• Oversee office administration, statutory compliance, attendance, and petty cash management
• Manage vehicle maintenance and GPS tracking
• Supervise the service team and ensure smooth operation of the service centre
• Maintain inventory records, including battery stock

Key Result Areas:

• Client Relationship Management
• Service Planning & Execution
• System & Data Management
• Billing & Documentation

Competencies (Skills essential to the role):

• Client Service Orientation
• Effective communication skills
• Time Management

Educational Qualification / Other Requirement:

• Graduation in any stream
• A fresher can be considered for OE 
• Minimum Experience on 2.5 Years for Sr OE

Role Type / Key working relationships:

• Individual Contributor
• Internal team
• External stakeholders

What can you expect from Rentokil Initial Hygiene ?

• Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

• Service
• Relationships
• Teamwork
• Responsibility

DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.